Manager, Inventory at DSV

Qualification(s)

• 3-year Logistics, Engineering or Supply Chain Management degree, or 3-year equivalent diploma OR;
• 6 years minimum relevant experience in industry with in-depth experience in all job-related requirements listed below

Computer Skills

• Excellent knowledge of ERP and WMS systems (preferably SAP)
• Advanced knowledge of Inventory Management software / apps
• Highly proficient in Excel/PowerPoint for data management and reporting

Job-related Requirements

• Min 6 years’ relevant experience in a warehouse environment
• History with production support is favorable.
• Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
• Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and CAPA reporting.
• Min 3 years proven skills in Planning, Organising, Directing, Controlling & Monitoring cycle counting programs and wall to wall stock takes
• Excellent communication skills and ability – be able to communicate assertively at all levels internally and externally.
• Min 3 years’ people management experience.
• Strong attention to detail and high quality of work.
• Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
• A sound understanding of the Supply Chain.
• Commercial acumen to understand our inventory related contractual SLA’s with clients and our liability in the event of non-conformance.
• Good interpersonal skills for client account management.
• A good understanding of MRP and inventory management principles
• Very good mathematical & analytical skills
• Own vehicle and driver’s license
• Ability to work extended hours / after hours
• Ability to support other sites within Gauteng when required e.g. wall to wall count planning and execution
• Audit preparation, execution and support relating to internal and client inventory audits.

Added Advantages For This Role

• Project management experience
• Having worked in the Automotive environment.
• High EQ
• Effective leadership skills
• Excellent client relationship history
• System enhancement experience
• Team involvement
• Deadline Driven
• Self-Motivator
• Ability to work under pressure
• Strong attention to detail
• Ability to plan long term
• Negotiation and conflict management skills

Main Purpose Of The Role

Responsible for the inventory management and control of daily / weekly / monthly deliverables within a multi-client distribution centre, in order to consistently exceed all inventory related SLA’s with clients.

Commercial And Client Focus

DUTIES & RESPONSIBILITIES:

• Understand the customer’s business
• Understand the customer’s customer requirements
• Develop a strong, trusting relationship with clients
• Deep understanding of contractual SLAs & KPIs
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
• Create and maintain various reports in line with KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc.
• Complete daily system checks to ensure all data to and from the client system is working;
• Customer inventory related queries: Ensure these are processed accurately and completely within 24 hours;

Inventory Management

• Proactively control the risks associated with inventory.
• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
• Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request.
• Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that DSV and client systems are always aligned
• Control the security over inventory which could result in loss, theft or misappropriation, etc.
• Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
• Ensure Material Master and Bin Master is maintained, updated and actioned as required.
• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.
• Ensure inventory processes are followed in operations and admin
• Manage system enhancement process
• Ensure Returns are processed quickly and accurately
• Ensure virtual locations (such as Suspense) within WMS never age more than 5 days and are accurately processed;
• Ensure CAPA is actioned on all serious and/or recurring inventory issues / queries.