Job Opportunities at DSV

Job-related Requirements

Minimum of 5 years experience in warehouse logistics

• Minimum of 5 years experience in warehouse logistics environment
• Operations : Min experience in Inbound & Outbound logistics, Warehouse Processes, Part supply through Sequencing. Abilities to investigate and close out inventory stock variances, caused through incorrect system transactions, Bill of Material, etc.
• Problem Solving : Knowledge of effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures
• Management : Minimum of 3-5 years’ experience in supervising or leading a team in a warehouse operations environment including performance management, absence management, identifying development requirements, ensuring accountability and DSV values are upheld.
• Communication : Must be able to communicate effectively (written and verbal) to manage and meet both internal and external customer expectations;
• Compliance: 1-2 years experience in compliance management.
• Commercial: 1-2 years experience in managing service delivery to client as per SLA, understanding of KPI’s, as well as standards and compliance thereof.
• Stress and Conflict Management : Candidate must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;
• Must be able to work extended hours and weekend.
• Must have reliable transport.
• Must be able to work independently.
• Must have a high attention to detail.
• Must be an organized individual who is results orientated.

Main Purpose Of Role

• This position aims to ensure contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continual improvement initiatives. Managing a team of 50-100 employees.
• The role needs to ensure operations are managed in accordance with the DSV standards and policies and procedures. Ensure that the DSV strategy, goals and initiatives are cascaded down through the organization into the various areas of the operation.
• Support and actively participate in development services and solutions to complement DSV’s offering to the Automotive industry.
• Ford Operations

Duties and Responsibilities:

• Accountability and leadership on all aspects of the Ford Silverton SEZ operations in Gauteng.
• Meeting of all customer SLAs.
• Compliance of sites to DSV standards:
• SHERQ – achieve minimum requirements
• Implement and maintain Quality Management System at all sites
• Assist in unlocking synergies within operations to improve competitiveness of solution
• Assist in driving synergies with other DSV business units, where possible, to improve operational performance

Client Relationships

• Ensuring client’s needs and expectations are consistently met within scope of the SLA.

Commercial / Financial

• Claims invstigation in order to understand claim details per incident to report internally

Operational Performance

• Actively managing daily operational performance to consistently achieve performance metric targets
• Delivering on client and internal continuous improvement requirements and driving Lean culture
• Internal stakeholder communication management ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.
• Customer dissatisfaction process analyse failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.

People Management

• Firm and consistent approach to ongoing performance measurement and management of team.
• Firm and consistent management of team in line with DSV Values, Policies and Procedures, NBCRFLI Main Agreement, BCEA and LRA.
• Ensure effective resourcing in all departments to deliver the expected services.
• Resolution of all IR issues in conjunction with HRM timeously.
• Coaching and mentoring of team to achieve client objectives.
• IDP and succession plans in place for all critical roles.
• Drive training interventions to close skills gaps in operations.

Client Expectations

• Assist in achieving and explaining monthly KPI dashboard results and reporting, root cause analysis and corrective action implementation and tracking.

Launch Activities

• Ensure operational readiness to support programs.

Other Duties

• Any other functions which the Branch Manager may require in terms of your area of scope of responsibility

Supervisory Responsibilities

• Develop and motivate direct team.
• Ensure direct reports have a job description.
• Ensure training and development is in place to close skills gaps and to develop team.
• Ensure headcount and resources are in line with budget.
• Ensure operational and individual behaviour is aligned to DSV Policies & Procedures.
• Ensure relevant information is cascaded to subordinates.
• Ensure direct reports are accountable for their outputs.

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Qualification(s)

• 3-year Logistics, Engineering or Supply Chain Management degree, or 3-year equivalent diploma OR;
• 6 years minimum relevant experience in industry with in-depth experience in all job-related requirements listed below

Computer Skills

• Excellent knowledge of ERP and WMS systems (preferably SAP)
• Advanced knowledge of Inventory Management software / apps
• Highly proficient in Excel/PowerPoint for data management and reporting

Job-related Requirements

• Min 6 years’ relevant experience in a warehouse environment
• History with production support is favorable.
• Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
• Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and CAPA reporting.
• Min 3 years proven skills in Planning, Organising, Directing, Controlling & Monitoring cycle counting programs and wall to wall stock takes
• Excellent communication skills and ability – be able to communicate assertively at all levels internally and externally.
• Min 3 years’ people management experience.
• Strong attention to detail and high quality of work.
• Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
• A sound understanding of the Supply Chain.
• Commercial acumen to understand our inventory related contractual SLA’s with clients and our liability in the event of non-conformance.
• Good interpersonal skills for client account management.
• A good understanding of MRP and inventory management principles
• Very good mathematical & analytical skills
• Own vehicle and driver’s license
• Ability to work extended hours / after hours
• Ability to support other sites within Gauteng when required e.g. wall to wall count planning and execution
• Audit preparation, execution and support relating to internal and client inventory audits.

Added Advantages For This Role

• Project management experience
• Having worked in the Automotive environment.
• High EQ
• Effective leadership skills
• Excellent client relationship history
• System enhancement experience
• Team involvement
• Deadline Driven
• Self-Motivator
• Ability to work under pressure
• Strong attention to detail
• Ability to plan long term
• Negotiation and conflict management skills

Main Purpose Of The Role

Responsible for the inventory management and control of daily / weekly / monthly deliverables within a multi-client distribution centre, in order to consistently exceed all inventory related SLA’s with clients.

Commercial And Client Focus

DUTIES & RESPONSIBILITIES:

• Understand the customer’s business
• Understand the customer’s customer requirements
• Develop a strong, trusting relationship with clients
• Deep understanding of contractual SLAs & KPIs
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
• Create and maintain various reports in line with KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc.
• Complete daily system checks to ensure all data to and from the client system is working;
• Customer inventory related queries: Ensure these are processed accurately and completely within 24 hours;

Inventory Management

• Proactively control the risks associated with inventory.
• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
• Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request.
• Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that DSV and client systems are always aligned
• Control the security over inventory which could result in loss, theft or misappropriation, etc.
• Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
• Ensure Material Master and Bin Master is maintained, updated and actioned as required.
• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.
• Ensure inventory processes are followed in operations and admin
• Manage system enhancement process
• Ensure Returns are processed quickly and accurately
• Ensure virtual locations (such as Suspense) within WMS never age more than 5 days and are accurately processed;
• Ensure CAPA is actioned on all serious and/or recurring inventory issues / queries.