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  • Posted: Oct 19, 2026
    Deadline: Oct 31, 2026
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  • The main purpose of the WCGRB is to control and regulate gambling and racing within the Province of the Western Cape, to provide a stable, just, consistent and effective regulatory environment; inspire public confidence and trust, in an environment free from corruption and unlawful gambling and betting activities; and contribute to the economy of the West...

     

    Operations Manager: Licensing

    • The purpose of this position is to manage and oversee licensing operations and administration, ensuring the effective utilisation of staff and resources and the efficient, consistent and compliant processing of licensing in accordance with the Western Cape Gambling and Racing Act, 1996 (Act 4 of 1996), and applicable regulations, policies and procedures.

    Requirements

    The minimum requirements are:

    • A Bachelor’s Degree (NQF Level 7) in Auditing, Business Management, Law or Operations and Project Management.
    • Five years’ relevant experience or more in a management position within a regulatory environment.
    • A valid Code B driver’s licence.
    • Fluency in at least two of the three official languages of the Western Cape.
    • Advanced computer literacy in MS Word, Excel and Outlook
    • In addition, this management role requires excellent communication skills and strong leadership acumen. People management, team building, and strong motivational skills are essential, as are advanced computer skills and the ability to network with stakeholders. Ability to work under pressure and to pay close attention to detail.

    The following qualifications, knowledge and experience will be a distinct advantage:

    • A relevant Honours or Master’s degree in Auditing, Business Management, Law (LLB), Operations Management or Project Management.
    • A thorough understanding of the gambling industry, applicable legislation and legal and litigation processes, including the management of legal risks.
    • Relevant experience in auditing, licensing, regulatory compliance or operations management within a government, private-sector or public entity environment. Knowledge of general management principles and experience in managing and improving compliance assessment processes

    The key performance areas of this position will include, inter alia:

    • Oversee and manage the end-to-end licensing process, ensuring that applications are processed efficiently, consistently and in accordance with applicable legislation, regulations, policies and procedures. 
    • Oversee and manage the implementation of a functional framework for licensing operations.
    • Lead and manage the Licensing team, including work allocation, performance management, staff development, resource allocation and continuous improvement. 
    • Develop and implement operational plans, procedures and process improvements to enhance the efficiency, quality and effectiveness of licensing operations.
    • Oversee the quality and consistency of licensing assessments, investigations and recommendations; monitor compliance with regulatory requirements; and identify and mitigate risks within the licensing process.
    • Ensure the integrity and proper management of licensing records and systems, and provide accurate and timely operational, performance and regulatory reports to management.
    • Manage relationships and communication with applicants, licence holders, industry representatives and internal stakeholders to support effective licensing processes and resolve operational matters.
    • Identify, assess and monitor risks relating to licensing operations, implement appropriate mitigation measures and report significant risks to management to support effective risk management and decision-making.
    • Oversee site inspections, ensuring that inspections are properly conducted, findings documented and appropriate follow-up action taken.

    The Board offers a total cost to company of R 1101 468.00 per annum (including 13th Cheque).

    go to method of application »

    Financial Investigator

    • The purpose of this position is to plan and conduct gambling licensing investigations and related administrative processes in accordance with the Western Cape Gambling and Racing Act, 1996 (Act 4 of 1996), and applicable regulations, policies and procedures.

    Requirements

    The minimum requirements are:

    • A Bachelor's Degree or Advanced Diploma (NQF Level 7) in Accounting, Financial Management, Internal Auditing, Forensic Accounting, Law (LLB or BCom Law), Forensic Investigation, Risk Management or Compliance Management. The qualification, or verified supplementary study, must include Financial Accounting at a minimum second-year level.
    • Three years or more relevant post-qualification experience in financial or forensic investigation, auditing, financial analysis, regulatory investigations, anti-money laundering / know-your-customer (KYC) or fit-and-proper assessments.
    • Demonstrable experience in analysing financial statements and bank statements and preparing written investigative reports.
    • Computer literacy in MS Word, Excel and Outlook.
    • A valid Code B driver's licence.

    The successful candidate must demonstrate the following knowledge, skills and attributes:

    • a sound working knowledge of anti-money laundering (AML) and counter-terrorist financing (CTF) requirements; source-of-funds and source-of-wealth verification; and beneficial ownership structures involving companies and trusts.
    • Knowledge of the Western Cape Gambling and Racing Act, the National Gambling Act, the Financial Intelligence Centre Act (FICA), the Companies Act, the Trust Property Control Act, the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA), as applicable to licensing and probity investigations. Ability to critically assess business plans, funding structures and financial projections. Strong research, verification, analytical, problem-solving and decision-making skills.
    • Good written and verbal communication, report writing, interviewing, and negotiation skills. Good organisational and time-management skills, attention to detail, accuracy and the ability to meet deadlines. High levels of integrity, reliability and self-motivation, with the ability to handle confidential information, manage conflict and work under pressure. Willingness to undergo periodic external probity investigations.

    The key performance areas of this position will include, inter alia

    • Conduct probity investigations into gambling licence applications, including financial analysis, verification of the source and availability of funds, credit and background checks, and assessment of regulatory compliance.
    • Analyse financial information, business structures and supporting documentation to identify risks and inform licensing recommendations.
    • Conduct site inspections and verify relevant site, ownership and regulatory information.
    • Prepare accurate and timely investigative reports, memoranda and recommendations for consideration by management, committees and the Board.
    • Maintain accurate investigation records and licensing information, and perform related administrative duties and financial reconciliations.
    • Liaise with applicants, investigators and internal stakeholders; coordinate interviews and site visits; and report on investigation progress, risks and significant developments.

    The Board offers a total cost to company of R 680 448.98 per annum (including 13th Cheque).

    Method of Application

    Use the link(s) below to apply on company website.

     

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