Manager, Inventory, Solutions at DSV

Tertiary Qualification(s)

• 3-year Logistics, Engineering or Supply Chain Management degree, or 3 year equivalent diploma OR; 5 years minimum relevant experience in Warehouse Operations Management including Inventory Management with in-depth experience in all job-related requirements listed below

Additional Computer Skills

• Excellent knowledge of ERP and WMS systems Advanced knowledge of Inventory Management software / apps Highly proficient in Excel/PowerPoint for data management and reporting

Job-related Requirements

• Min 5 years’ relevant experience in a warehouse environment
• Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
• Systems alignment between ERP and WMS
• Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and Corrective and Preventative Actions.
• Min 3 years proven skills in Planning, Organising, Directing, Controlling & Monitoring warehouse operationa and inventory programs. (cycle counting programs and wall to wall stock takes)
• Excellent communication skills and ability – be able to communicate assertively at all levels internally and externally.
• Min 5 years’ people management experience.
• Strong attention to detail and high quality of work.
• Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
• A sound understanding of the Supply Chain.
• Commercial acumen to understand our contractual SLA’s with clients and our liability in the event of non-conformance.
• Good interpersonal skills for client account management.
• A good understanding of and inventory management principles
• Very good mathematical & analytical skills
• Own vehicle and driver’s license
• Ability to work extended hours / after hours / Weekends
• Audit preparation, execution and support relating to internal and client audits.
• Ability to prepare slide deck for monthly customer reviews. (MBR’s)

JOB SPECIFICATION

• Consumer Goods Industry experience & understanding
• Project management experience
• High EQ
• Effective leadership skills
• Excellent client relationship history
• System enhancement experience
• Team involvement
• Deadline Driven
• Self-Motivator
• Ability to work under pressure
• Strong attention to detail
• Ability to plan long term
• Negotiation and conflict management skills
• CargoWrite Key User qualification would be advantageous
• SQL Knowledge would be advantageous

MAIN PURPOSE OF THE ROLE

• Responsible for the general operations and inventory management and control of daily / weekly / monthly deliverables within dedicated client site, in order to consistently exceed all operational and inventory related SLA’s with clients

Job-related Requirements 

• Min 5 years’ relevant experience in a warehouse environment

DUTIES & RESPONSIBILITIES

• Commercial and Client Focus
• Understand the customer’s business
• Understand the customer’s customer requirements
• Develop a strong, trusting relationship with clients
• Deep understanding of contractual SLAs & KPIs
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
• Create and maintain various reports in line with KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc.
• Complete daily system checks to ensure all data to and from the client system is working;
• Customer inventory related queries: Ensure these are processed accurately and completely within agreed KPI’s

Subordinates:

• Roles and Responsibilities: Ensure that your subordinates have clear job descriptions in place indicating their detailed roles and responsibilities;
• Performance Management: Ensure that all key subordinate deliverables are performance measured and managed;
• Leadership and motivation: Ensure that you are fair and consistent with your staff, lead by example and keep them well informed of company objectives and relevant news;
• Training and Development: Ensure that your subordinates are multi-skilled in their roles and receive relevant internal and external training;
• Succession Planning
• Manage Employee relation (HR/IR)
• DSV – Global transport and logistics
• Working at DSV means playing in a different league.
• As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
• With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
• At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.