“We have the ambition to make a real difference in the world; helping our communities and guiding our clients to understand the diverse consumers around the globe while making our organization an amazing place to work for everyone. We strive for an inclusive culture where diversity of backgrounds, thoughts, and opinions is valued, encouraged, and promoted ...
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Build and maintain ongoing relationships with the identified key persons within client organization
Identify and recommend enhanced and new services that answer clients' business needs
Have a comprehensive understanding of NielsenIQ products and services
Analyse date to improve customer experience
Handle and resolve customer requests, problems and questions
Ensure the generation of required revenue and continuity of client contracts in coordination with the commercial team
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and by providing value-added analyses and response to special requests.
Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings
Qualifications
Bachelors degree with 4-6 years’ experience in FMCG / Service / Retail industry
Strong Client Focus and Proactiveness
Working knowledge of research techniques and methodologies
Strong presentation skills, Logical thinking, Strong command on excel
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