Manager Legal Recoveries On & Off Balanc at Absa

Job Summary

The role reports into the Head of Recoveries, Relationship Banking and will join the Recoveries Relationship Banking management team.

• The role requires a strong Credit Risk or Recoveries Leader with a proven track record of leading legal recoveries teams, meeting targets and working in a dynamic and high pressured environment. The incumbent will be required to lead a team of  Business Coordinators and Legal Recovery Specialists within the Relationship Banking Recoveries team ensuring cost effective recoveries is achieved. Engage with key stakeholders within the credit risk value chain and take end to end accountability for the recoveries portfolio both operationally and strategically.  Analyse, control and report on key risk indicators (KRI's) and key performance indicators (KPI's) within the recoveries portfolios.  
• To create and manage an end to end Legal Recoveries capability that is recognised as a valuable and
• Strategic business resource and as an industry leader amongst its peers. The function should maximise cost effective recoveries thereby supporting Business in the execution of the overall Retail and Relationship Banking strategy.

Job Description

Accountability: Business Management

•         Manage the various functions within Legal Recoveries in order to maximise cost effective recoveries including the following:
•         Implement and drive strategies to maximise recoveries.
•         Allocate functions to Team leaders in order to achieve operational targets including prioritisation and work schedules.
•         Minimise costs through effective use of resources or through selection, negotiation with and direction of appropriate internal and external suppliers.
•         Oversee and manage the flow of relevant information to best inform stakeholders as to the status of the portfolio or individual clients within the portfolio.
•         Rigorously monitor expenditure against approved budgets and put measures in place to address variances.
•         Conduct basic statistical analysis to track performance variances and determine root causes. Make recommendations for productivity or process enhancements to process owners.
•         Rigorously monitor high exposure clients and conduct meetings with relevant parties in order to maximise recoveries.

Accountability: Business Management

• Manage the various functions within Legal Recoveries in order to maximise cost effective recoveries including the following:
• Implement and drive strategies to maximise recoveries.
• Allocate functions to Team leaders in order to achieve operational targets including prioritisation and work schedules.
• Minimise costs through effective use of resources or through selection, negotiation with and direction of appropriate internal and external suppliers.
• Oversee and manage the flow of relevant information to best inform stakeholders as to the status of the portfolio or individual clients within the portfolio.
• Rigorously monitor expenditure against approved budgets and put measures in place to address variances.
• Conduct basic statistical analysis to track performance variances and determine root causes. Make recommendations for productivity or process enhancements to process owners.
• Rigorously monitor high exposure clients and conduct meetings with relevant parties in order to maximise recoveries.

Accountability: Change Management

• Implement the execution of strategic projects across the Legal Recoveries portfolio.

Accountability: People Management

• Ensure that the resources and skills within Legal Recoveries are appropriate and comply with the requirements of the business area.
• Develop, mentor and train members of the team, driving performance, efficiency and career development.
• Ensure adherence to Absa values.
• Ensure that employee survey mechanisms are in place and based on the results, that corrective action is taken where necessary.
• Drive diversity management.
• Build a pool of A players and raise talent levels.

Accountability: Stakeholder Management

• Convene monthly meetings with vendors in order to address performance issues.
• Convene monthly meetings with internal stakeholders to address areas for improvement.
• Attend monthly performance meetings with stakeholders.
• Attend monthly meetings with Alliance and JV partners.

Accountability: Risk management

• Implement risk controls as identified from the Risk Control Assessment register.
• Manage risk control items.
• Ensure that reputational risks associated with 3rd party relationships are mitigated through effective Service Level Agreements and the monitoring thereof.

Accountability: Governance

• Ensure adherence to mandates.
• Ensure adherence to documented standards.
• Ensure adherence to processes and procedures.

Accountability: All other duties as reasonably assigned by Line Management.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised