Manager Liquor Store - Waterstone Village at Pick n Pay Stores Limited

Description 

• Manages department to ensure maximum sales and promotions. Ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.

Requirements:

• Matric Grade 12 
• Minimum of 2 years in a supervisory position  
• Previous experience in the Wine/Liquor department or experience in managing a department

Competencies

• Leading Teams
• Customer Service
• Product Preparations
• Merchandising
• Administration
• Hygiene and Housekeeping
• Sales and profitability

Merchandising Management  

• Executes plano guide 100%  
• Rotates stock as per policy/SOP on sales floor and back up area  
• Follows standards set down for promotional space  
• Follows promotions communications'   
• Ensures back up area standards maintained at all times - all stock represented on floor  
• Ensure department follows H&S standards and processes as per SOP.  
• Understand customer needs and communicate these to demand planning  

Systems Management  

• Identifies, counts, and records out of stocks & over stocks  
• Actions all administrative functions   

Customer Services Management 

• Handles customer complaints and special customer requests  
• Advises customers on products  

People Management & Development 

• Evaluates the performance of direct reports against agreed objectives and standards  
• Identifies training needs  

Finance & Administration  

• Ensures that all equipment is properly maintained in effective working order  
• Ensures that general maintenance standards are met  
• Follows up and controls departmental expenses  
• Monitors results and investigates deviations to budget.  
• Monitors waste, and ensures procedures are adhered to

CLOSING DATE: 4 JUNE 2024