Manager, Operations, Solutions at DSV

Tertiary Qualification(s) -

• Grade 12 / Matric
• Must currently hold or be enrolled in a Diploma in Logistics or Warehouse Management.

Computer Literacy Level - Intermediate

Additional Computer Skills -

• SAP WMS knowledge
• Excel
• Word
• Power Point
• Outlook

Job-related Requirements

• Minimum of 5 years experience in Logistics and/or warehousing.
• Minimum of 3 years supervisory/managerial experience.
• Be able to work overtime and flexi-time if required (including weekends and public holidays).
• Be prepared to undergo random polygraph and surveillance examinations.
• Comprehensive knowledge of SAP and hands-on experience in Industrial Relations and People Management/Leadership.
• Be prepared to undergo credit and criminal checks as well as integrity tests.
• Planning & Organizing – very strong ability to manage time & prioritize.
• Excellent communication skills and ability – be able to communicate at all levels within and out of the company.
• Able to work under pressure and without supervision.
• High level of emotional intelligence.
• Must be able to work effectively unsupervised.

Electives

• Inventory/Stock Management experience.
• Good people and leadership skills.
• Strong Problem solving and Analytical skills.
• HR and IR experience.
• Able to have creative ideas for continues improvement.
• Work towards achieving objectives and goals on a personal level and team level.
• Must be able to effectively interact internally and externally.

MAIN PURPOSE OF THE ROLE

• This role will be responsible for planning, organizing, directing and controlling the activities for the inbound, outbound & distribution departments.

Duties & Responsibilities

• Plan and implement various other processes in line with the KPI and contractual obligations.
• Ensure inventory processes are followed in operations and admin.
• Maintain and update various reports in line with KPI and contractual obligations.
• Compiling of reports & spreadsheets as per SOP’s.
• Appropriate management of costs, assets, employees & processes such as service level costs, overtime costs, account costs.
• Adherence to current service level agreements.
• Handling customer queries.
• Managing and control of resources such as people management, asset management and processes.
• Meeting all deadlines including all KPIs but not limited to.
• Initiating and implementing performance management of staff.
• Identify, drive and implement improvements in support of productivity and cost savings.
• Protect and control company assets.
• Problem solving and system analysis.
• Administrative duties.
• Adherence to QSHE compliance and responsibilities.
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
• Insure all team members comply with HSE standards.
• Do daily/ weekly and monthly reports that needs to be send to DSV management and the client.
• Identify and report discrepancies/irregular standards in a daily basis and root cause (Corrective Action report) analysis completed per deviation.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.