Manager: Project and Change Management (Menlyn) at Assupol

Description
Duties & Responsibilities:

Leadership

• Lead, mentor, and manage a team of project and program managers fostering a collaborative and high-performance work environment.
• Emphasis on lead by example in respect of values and staff coaching and development.
• Engage IT resource managers to ensure projects are adequately resourced.
• Track project/program budget by executing a high degree of financial discipline across the portfolio of projects.
• Prioritize the use of project managers for the achievement of successful delivery of projects.
• Provides leadership in the recommended resolution and/or escalation of issues that may impact project scope, schedule or budget.
• Identify and manage delivery risk control process, pursue issue and risk resolution and communicate status and escalations to senior management, business stakeholders and operational management
• Identify and understand issues, dependencies, and concerns; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
• Develop and build a community practice that supports a culture of learning and knowledge sharing and improvement opportunities

Project Management

• Lead and maintain the implementation of project management processes, methods, tools, guidelines and standards to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery.
• Co-ordinate, oversee and/or undertake impartial project reviews and health checks to ensure the overall delivery progress of projects, addressing actions and requirements arising from these reviews. 
• Planning program and project management, including tracking deadlines, managing project conflicts, and working with resource managers to assign team members to various deliverables.
• Regularly review and evaluate opportunities to improve the program/project management and change management best practices to achieve higher maturity

Change Management

• Develop change management strategies to support project implementations, organizational transitions, and other initiatives.
• Apply a structured methodology to lead change management activities, including impact assessments, change readiness assessments, and stakeholder analysis.
• Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.
• Support communication efforts by designing and delivering communications related to change initiatives.
• Provide coaching and support to project managers, change agents, business leaders and managers to execute change implementation plans.
• Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.

Financial Management

• Track and report on project portfolio performance, providing a comprehensive, and prioritized view of all projects
• Monitor Project operational and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances.
• Track project management documentation related to enhancements and ensured stakeholder approvals for enhancements.

Stakeholder Management

• Collaborate with stakeholders to improve program and project delivery.
• Monthly Management Reporting on Projects and Change management activities.
• Leads regular interactions with the project sponsor to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcome.
• Engage with vendors and suppliers to track overall progress on project initiatives, discuss issues and risk.

Requirements
Formal Education:

• Matric (Grade 12)
• Bachelor’s degree, Higher Certificate / Diploma in IT or relevant
• Project management certification e.g. PMP, CAPM, PRINCE 2, Safe Agile, SCRUM
• Change Management Certification.
• ITIL

Experience:

• 5 – 8 years’ experience in IT and/or Project Management.
• 1 - 2 years’ experience managing a group of Project Managers or Scrum Masters.
• 1 – 2 years managing change on projects.