Manager: Sales & Business Development at South African Bureau of Standards (SABS)

PURPOSE STATEMENT

• To develop, identify and manage new business opportunities in order to generate revenue, improve profitability of existing and new product offerings and ensure business growth and to maintain and retain the current client base.

Minimum Requirements    
QUALIFICATIONS AND SPECIAL CERTIFICATIONS/REGISTRATION

• B Degree in Business Development, Sales Management, Marketing and Sales, Marketing Management, Sales Management, Business Commerce, Entrepreneurship (NQF Level 7)

EXPERIENCE

• 10 years relevant work experience in Sales and Business Development (Operational Level)
• 3 years managerial experience (Managerial Level)
• Proven track record of new business creation and lead generation in a corporate environment (Operational Level)

Duties and Responsibilities    
Operational Management 

• Contribute towards the development of a strategy for the Division and alignment of this strategy to the plan for the business unit overall.
• Ensure productivity is measured effectively against set objectives.
• Manage and ensure the drive of continuous improvement activities.
• Manage the business unit and ensure that it contributes to the achievement of business objectives.
• Manage operations effectively to deliver services within timelines and prescribed quality through effective resource management
• Use insights gained through business information to compile reports, and metrics to measure success and inform the business decisions within area of responsibility
• Put measures into place to improve productivity.

Functional Management

• Develop deep understanding of competitive landscape and market trends to identify new business development opportunities.
• Understand and effectively communicate company value proposition, technical processes, and current partnerships.
• Determine annual unit and gross-profit plans by implementing business development strategies and analyzing performance trends and results.
• Maintain regular contact with past, existing, and new clients to explore business opportunities.
• Build and establish strong relationships with existing and new customers.
• Coordinate with Marketing and Customer Engagement to develop strategies that improve revenue performance.
• Develop business presentations and proposals for clients, internal communications, and other stakeholders.
• Regularly inform potential clients about new SABS products, solutions, services, and pricing updates.
• Participate in forums proposing new products.
• Participate in industry and sales meetings to provide input and recommendations on business development strategies.
• Evaluate effectiveness of business plans, sales and business development, and marketing strategies to provide actionable recommendations.
• Attend tradeshows, events, and industry association meetings to boost company visibility.
• Oversee and lead building of client retention plans.
• Formulate and implement strategic plans—accounting for market forces and operational milestones—to drive SABS strategic objectives.
• Develop sector strategies aligned with overall sales strategy and execute account plans to meet or exceed revenue targets.
• Ensure customer satisfaction by positioning SABS offerings to deliver value and drive competitive advantage.
• Provide managerial support to resolve critical key account escalations.
• Build strategic relationships across all SABS functions and within external client organizations.
• Develop and implement operational controls driving key account functions to achieve sales, profitability, resource, and business goals.

Risk and Compliance Management 

• Ensure the mitigation of risk through the identification and application of fraud controls and risk prevention principles and implementation of sound governance and compliance processes and tools to identify and manage risks.
• Responsible for the coordination and maintenance of quality risk management in line with regulatory requirements.
• Support and provide evidence to all internal and external audit and Accreditation and regulatory requirements.
• Drive the implementation of compliance with policies aimed at strengthening the SABS brand and stakeholder interface.
• Oversee the maintenance and enforcement of related Service Level Agreements to minimise business risk and ensure business continuity.
• Monitor changes in legislation and the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
• Ensure adherence in the team to all, policies and Standard Operating Procedures (e.g., Code of Ethics, PFMA & National Credit Act, etc.) throughout the span of control.

Financial Management

• Provide input in the planning and compilation of the annual budget aligned to the tactical delivery plans to support the implementation of set objectives.
• Ensure the effective implementation, management, monitoring of the budget, and mitigate and report on any variances.
• Ensure the deployment of proper financial controls to manage the budget.

People Management

• Proactively manage direct reports to ensure divisional strategic objectives are met.
• Maintain excellent human capital performance through employee empowerment, skills development, retention, and succession planning.
• Maintain an environment where employees respect and adhere to company integrity and ethics standards by integrating these values into all processes, procedures, and practices.
• Manage and lead Sales & Business Development by providing clarity of vision, prioritizing resources, aligning the team, managing non-performance, driving a customer-centric performance culture, setting and cascading KPAs, inspiring commitment, encouraging mutual support, and enabling development opportunities.
• Implement a learning culture within scope of control.
• Drive performance management in line with SABS policy, addressing performance challenges and developing subordinates to meet expected standards.
• Act as change champion for all Sales & Business Development change, culture, and diversity initiatives.
• Recruit and retain key talent and critically skilled personnel to manage internal processes and oversee daily analytical work.

Stakeholder Management 

• Participate in developing and implementing stakeholder management strategies that position SABS as a leading brand locally and internationally for new business opportunities.
• Ensure BU representation in forums sharing industry information to keep organisation at the forefront of developments and scope new business opportunities.
• Identify and mitigate internal systems and procedural barriers to enhance customer service excellence.
• Build and maintain effective internal and external stakeholder relationships to manage expectations, share knowledge, integrate processes, and protect organizational reputation.
• Represent and participate in organizational committees and task teams as required.
• Convene, attend meetings, and present performance and business-related information to relevant stakeholders when required.
• Manage and resolve operational complaints through timeous resolution or escalation as required.
• Provide technical support and advocacy on Sales & Business Development matters to the organisation.
• Provide support for disputes and appeals as required

Deadline:2nd November,2026