Manager: Stakeholder Management at City of Johannesburg

Minimum Requirements:

• Grade 12;
• Degree in Customer Relations/Marketing/Public Relations/Communications/Journalism or related field (NQF level 7);
• 5 - 7 years’ relevant, related experience at senior practitioner level;
• Valid driver’s license.

Primary Function:

• Lead and manage communications and stakeholder engagement and liaison, including the provision of high-quality and responsive information for all stakeholders. Develop approaches to engagements, collaboration, and innovation that create improved value for the City/Region and its stakeholders.

Key Performance Areas:

• Render an efficient and effective stakeholder engagement management and liaison service in the designated region;
• Perform specific tasks/activities associated with the provision of internal communications services;
• Perform specific tasks/activities associated with the provision of external communications services;
• Provide marketing support;
• Perform specific tasks and activities associated with the provision of effective and efficient stakeholder management and liaison;
• Conduct planning and development activities;
• Optimise process for efficiency;
• Management of assets entrusted to a specialist area;
• Conduct governance and risk activities;
• Monitor and report on work/projects achieved.

Leading Competencies:

• Communicate effectively;
• Ability to function under stress;
• Collaborative/Teamwork & Accountability;
• Advice and guidance;
• Information gathering;
• Change management;
• Problem-solving;
• Resource management and networking skills;
• Time management;
• High level of confidentiality and Organisational skills.

Core Competencies:

• Teamwork;
• High-level confidentiality;
• Value and Integrity;
• Attention to detail and quality-focused;
• Knowledge of local government policies, protocol and procedures;
• Batho Pele Principles. 

Deadline:21st January,2026