Manager: Verifications (Centurion) at iMasFinance

Job Outputs

• Adhere to risk and compliance requirements - actions to mitigate risks/fraud.
• Adhere to the Know Your Client (KYC) requirements and due diligence as stipulated in the FICA regulatory requirements.
• Adhere to the iMasFinance Sales Verification Standard Operating Procedure
• Maintain regulatory compliance in KYC and Anti Money Laundering regulations
• Create fraud listing on the South African Fraud Prevention services system in respect of fraudulent applications and identity theft applications.
• Capture fraudulent applications on the South African Fraud prevention services system.
• Mitigate risk and assess the merit of the required exception if it is in line with the approval condition.
• Ensures authenticity of sales transactions before finalization
• Block members / clients and/or prospects who are involved in fraudulent activities.
• Provide authorization (in writing) to cancel contract or reverse initiation fee to the collections or member support team.
• Block members on the CRM system and suspend approval of credit facilities.
• Validate and verify members according to FICA regulatory requirements.
• Provide the Verification Team with updates on the UN sanction listing as and when applicable.
• Ensure data of sampled contracts are accurately verified in line with legislative - organisational requirements and specifications as outlined in the contractual agreement between iMas and the respective employer groups.
• Provide assistance to the audit team. Conduct quarterly audits on concluded financing contracts on secured and unsecured loans.
• Improve internal and external customer experience.
• Implement pro-active management approach to complaints and track progress.
• Identify, recommend and implement continuous efficiency improvements to existing processes.
• Identify gaps in the existing processes.
• Provide feedback to iMasFinance executive and Managers regarding gaps identified and/or opportunities to be explored and propose solutions/recommendations to improve client services and fulfilment.
• Reduce lapsed time on applications as per organisational standards.

Report:

• All transactions which are not fit for processing.
• Fraudulent activities.
• Deviations on policies and procedures.
• Daily activations and pay-outs        

Qualifications

• Bachelor's or equivalent 3-year degree in  Business Administration  / Risk and Compliance (Essential)
• Post graduate diploma in Business Administration / Risk and Compliance (Advantageous)

Experience

• 5 years operational experience in Verifications / Quality Assurance Management (Essential)
• 5 years operational experience in Credit Assessment / Risk / Compliance Management (Essential)
• 3 years middle management experience in financial services sector in one or more of the following: Financing, Lending, Banking, Credit, Audit, Forensic (Essential)