Manager – Welfare and Pensions Management (Parktown) at Rand Mutual - RMA

THE JOB AT A GLANCE

• As the Manager – Welfare and Pensions Management, you will report into the GM: Medical and Pensions Management.
• Your role is to lead and manage the Welfare & Pensions department by overseeing the provision of high quality pension administration services and healthcare support to beneficiaries.
• Your role ensures compliance with relevant legislation, effective management of healthcare professionals (including registered nurses), pension operations and alignment with the organisation’s strategy to deliver sustainable value and well-being support to pensioners and their dependents.

WHAT WILL YOU DO?

Strategic & Operational Management

• Develop and implement strategies for pensions administration and welfare/healthcare support
• Align departmental objectives with organisational goals and compliance requirements.

Pensions Administration

• Oversee accurate pension processing, beneficiary management and reporting
• Ensure compliance with the Compensation for Occupational Injuries and Diseases Act (COIDA), Pension Funds Act and related regulations.

Healthcare & Welfare Services

• Healthcare management and cost management
• Manage the medical team of professional healthcare nurses providing preventative and responsive care
• Ensure adherence to the Nursing Act, ethical standards and professional scope of practice
• Develop welfare initiatives (e.g. mobile clinics, pensioner workshops) to improve beneficiaries’ quality of life.

People Leadership & Stakeholder Engagement

• Lead and mentor multidisciplinary teams (pensions and healthcare)
• Engage with internal and external stakeholders, including regulators, service providers, beneficiaries and government bodies.

Governance, Risk & Compliance

• Ensure financial sustainability of pension payments and welfare programs
• Monitor risks, implement controls and comply with auditing, actuarial and healthcare quality standards.

Monitoring & Reporting

• Prepare and present regular management reports to executives
• Track performance indicators for both pensions and healthcare services.

Requirements

WHAT YOU'LL BRING TO THE TABLE

• Grade 12 qualification/Matric Certificate
• NQF Level 7 /Bachelor’s degree in any of the following: Healthcare/Nursing Management or equivalent
• Postgraduate qualification in Healthcare Management or Business Management (Advantageous)
• RE1 Certificate
• Minimum of 8 to 10 years’ experience in welfare, healthcare management or pension fund administration
• At least 5 years in a senior management role with proven leadership skills leading multidisciplinary teams
• Exposure in the following fields: Finance/Economics/Business Administration
• Registration with a relevant professional body such as South African Nursing Council (SANC) – for healthcare oversight (Advantageous)
• Strong knowledge of South African pension legislation, medical benefits and welfare frameworks
• Experience in managing healthcare professionals and understanding clinical governance
• Demonstrated ability to balance financial sustainability with social impact
• In-depth knowledge of Pension Funds Act, COIDA and related regulations
• In-depth knowledge of Nursing Act, National Health Act and healthcare compliance frameworks
• In-depth knowledge of Financial planning, actuarial principles and medical inflation trends
• Strong leadership, stakeholder management and negotiation skills
• Analytical and problem-solving skills with a data-driven approach
• Excellent communication and report-writing abilities
• Have ethical leadership and integrity
• Strategic and systems thinking
• Strong decision-making under complex conditions
• Ability to manage sensitive welfare and medical matters with empathy and confidentiality
• Commitment to beneficiary-centric service delivery.

Closing date: 18th September 2025