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Mukuru helps you move money around Africa. Whether you are sending cash for instant collection or topping up a bank account or mobile wallet it has never been easier. We use the latest mobile and web-based technologies to give you the best experience possible. But that’s just half the story. To really understand us, you need to know the "why” beh...
About the job
An exciting opportunity is available for a Market Developer to join our Wallet & VAS team based in Cape Town.
The purpose of this role is to sustainably build the Mukuru Wallet & VAS business.
The Market Developer reports directly to the Market Development Manager. This position assists the Market Development Manager and is responsible for executing the Wallet & VAS strategy, identifying and developing new business opportunities and managing existing business relationships. The Market Developer works across all areas of business as required to achieve the sustainable growth of their market.
Internal Liaison takes place across internal departments. External liaison takes place with partners, regulators, service providers and customers.
Duties and Responsibilities (Include but is not limited to):
- To drive market penetration of the Wallet & VAS business to deliver the budgeted targets for assigned markets and ensuring operational excellence
- Lead the acquisition of new customers, improve the retention of our existing customers and increasing the usage of our products by:
- Being the Wallet & VAS champion for your assigned markets to gain share of mind and coordinate business activity in support of the Wallet & VAS strategy
- Building capability in sales and marketing teams
- Working with and training the sales team on appropriate concept sells to open 1-to-many sales opportunities
- Ensuring that marketing and sales correctly understand and communicate the right customer benefits and product features
- Overseeing and improving our distribution channels
- Ensure the Wallet & VAS business is running smoothly by working with the Operations, Customer Service, Product and other functions
- To oversee the successful implementation of plans in conjunction with other departments
- Manage the projects in line with the specified project plan
- Provide guidance and direction to project team members during the project
- Coordinate the project team’s activities and prioritize activities within projects
- Track the progress of all tasks related to the projects on a daily basis
- Identify any areas that are running behind schedule and address with the relevant stakeholder
- Identify where additional support or assistance may be required to ensure project timelines are met
- Ensure the project plans include targets and measures, resource requirements and planned activities
- To identify and develop new business opportunities to expand the company
- Ensure opportunities are strategically and legally viable
- Present business case for opportunity for approval.
- If approved:
- Make contacts in order to develop prospects and leads with various potential partners
- Negotiate with potential partners in order to obtain mutually beneficial signed contracts
- Implement the opportunity independently, or by working with a Project Manager
- Assist in the budgeting process, pricing, and partner management
- To understand the market dynamics to enable decision making
- Identify competitors and keep up to date on their business models (e.g. suppliers, platforms, pricing, product offerings, customer retention strategies, etc)
- To manage own professional and self development
Key Requirements:
- Grade 12 or equivalent (Essential)
- Related Tertiary Qualification (Essential)
- 2 Years of work experience (advantageous)
- Experience in a business development role (advantageous)
- Experience in Financial Services (Desirable)
- Knowledge of payments and remittances
- Knowledge the marketing and sales process (B2C & C2C)
- Knowledge of contracts and commercial agreements
- Knowledge of operating license requirements
Additional Skills:
- Computer skills
- Verbal communication skills
- Selling skills
- Time management skills
- Organisational & administrative skills
- Attention to detail
- Interpersonal skills
- Analytical skills
- Self-motivated
If you do not receive any response after two weeks of the closing date, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S EE TARGETS
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