Marketing Account Manager at Pavago

About the Role

• We’re hiring a highly organized and client-focused Marketing Account Manager to manage relationships, oversee marketing execution, and ensure seamless communication across multiple high-level client accounts.

This is not a pure strategy role.

We’re looking for someone who can:

• Own client communication
• Coordinate marketing execution
• Manage campaigns and reporting
• Keep projects organized and moving
• Deliver a high-touch client experience

You’ll work closely with leadership while managing:

• email marketing campaigns
• website updates
• SEO coordination
• reporting and analytics
• client workflows and communication
• If you thrive in fast-paced agency or client-service environments and enjoy balancing marketing execution with relationship management, this role is a strong fit.

What You’ll Own
Client Relationship Management

• Serve as the primary point of contact for client accounts
• Manage communication across:
• email
• Slack
• WhatsApp
• Zoom/video calls
• Lead recurring client meetings and status updates
• Ensure clients remain:
• informed
• supported
• aligned on priorities
• Build strong, long-term client relationships

Marketing Campaign Management

• Build and manage email marketing campaigns using:
• Mailchimp
• Klaviyo
• similar platforms
• Write and edit:
• email copy
• subject lines
• campaign messaging
• Manage:
• audience segmentation
• campaign scheduling
• performance tracking
• Monitor campaign performance and provide insights to clients

Website & Content Management

• Update and manage website content using:
• WordPress
• CMS platforms
• Ensure websites remain:
• updated
• accurate
• aligned with marketing initiatives
• Coordinate content changes and landing page updates

SEO Support & Optimization

• Conduct SEO research and audits using:
• Ahrefs
• Semrush
• Support:
• keyword research
• on-page SEO improvements
• performance tracking
• Monitor rankings and identify optimization opportunities

Reporting & Analytics

• Analyze campaign and website performance using:
• Google Analytics (GA4)
• email analytics
• SEO tools
• Translate data into:
• client-friendly reports
• actionable insights
• performance summaries
• Track campaign progress and KPI performance

Workflow & Project Coordination

• Coordinate tasks across:
• marketing
• design
• content
• leadership
• Convert client feedback into:
• action items
• timelines
• deliverables
• Ensure projects remain:
• organized
• on schedule
• clearly communicated

AI & Productivity Tools

• Use tools such as:
• ChatGPT
• Claude
• AI writing/research tools
• Improve efficiency across:
• content creation
• communication
• reporting
• research workflows

What We’re Looking For
Core Requirements

• 3+ years of experience in:
• marketing account management
• client-facing marketing roles
• agency account management
• Strong experience with:
• Mailchimp
• WordPress
• Ahrefs / Semrush
• Google Analytics (GA4)
• Excellent written and verbal English communication skills
• Strong project coordination and organizational skills
• Ability to manage multiple clients and priorities simultaneously

Nice to Have

• HubSpot or Klaviyo experience
• Canva or Adobe Express skills
• Familiarity with:
• Google Ads
• Meta Ads
• paid media reporting
• Experience working with executive-level clients
• Agency or fast-paced marketing environment experience

What a Typical Day Looks Like

• Respond to client requests and provide updates
• Prepare for and host client meetings
• Launch and monitor email marketing campaigns
• Update website content in WordPress
• Review SEO performance and keyword opportunities
• Prepare analytics reports and client summaries
• Coordinate deliverables across internal teams