Marketing Operations & Digital Assistant at Haleon

About the role

• Provide operational support to the Marketing organization and be an enabler to achieving Haleon’s ambition of becoming one of the most innovative, best performing, trusted and compliant Consumer Healthcare Companies in South Africa.
• Manage all Marketing & Comex Vendor Management compliance and support Marketing Digital Compliance as well.

Key responsibilities

• Assist Marketing, Expert & Comex Business Owners with Vendor Management process contract tracking, ensuring we have valid contracts for all Marketing & Comex Vendors – Vendor Management Super User.
• Ensure accurate record keeping and all valid contracts are uploaded in Ariba.
• Support the completion TPRM (Third Party Risk Management) process for new vendors and ensure valid TPO’s are in place for all Marketing, Expert & Comex Vendors in consultation with the Business Owner, FMV analysis; conflict of interest, contract finalisation and updating – TPRM Super User (Process and System).
• Support Marketing & Expert Team and Procurement on all Marketing RFP’s (setting up of presentations with RFP vendors, collecting and support Marketing with all data requests).
• Ensure support to drive Marketing Digital Compliance– ensuring website and social media assets compliance (Working with the Marketing Team and managing all requirements through Country Risk Forum).
• Support DComm Manager and Brand Team on creative adaptations and approvals for FCP.
• Support Marketing Team by working with Compliance to ensure that all Management Monitoring (MM) and Corrective Action Preventative Action (CAPA’s) are addressed timeously and work with extended team to find sustainable solutions to non-compliance issues.
• Support Brand, Expert and ComEx Teams with overflow Purchase Orders, and be Marketing Department Ariba/FIORI Super User supporting managing the end-to-end process.
• Marketing & Expert coordination of team sites and key events.

Qualifications and skills

Required

• Minimum Bachelors/IMM degree (Marketing/Procurement).
• 1.5 years working experience in FMCG/CH environment.

Other Skills/Qualifications

• Corporate Governance
• In-depth knowledge of Haleon products.
• Understand and abide by Haleon policies and procedures.
• Use Haleon values and behaviours to drive actions and decisions and role models values and behaviours.
• Knowledge
• Good understanding of the complex economic and socio-political environment in S.A.
• Insight into and understanding of consumer, expert attitudes, behaviour and motivations.
• Working knowledge of the global Haleon audit and assurance and marketing processes.
• Understanding of the Fiori and Ariba systems.
• Communication: Excellent communication and interpersonal skills to foster effective team relationships and engage with stakeholders.
• Collaboration: Fosters strong collaboration skills to work effectively across departments and with cross-functional teams and drives consistency to deliver on expectations.
• Time management:  Organizational skills to effectively manage expectations effectively.
• Compliance and Security
• Maintains compliance with relevant regulations and industry standards.
• Understands and abides by Haleon policies and procedures, conducts Management Monitoring to ensure SOPs are clear and followed within the team
• Complexity
• Decision making and problem-solving skills 
• Ability to work interpedently and with teams
• Knowledge of Haleon compliance processes
• Understanding of data analysis and interpretation