Marketing Operations Support Manager at GlaxoSmithKline (GSK)

Job Purpose

As a Marketing Operations Support Manager, you will be responsible for providing operational marketing support to the Marketing organization and being an enabler to achieving GSK Consumer Healthcare’s ambition of becoming one of the most innovative, best performing, trusted and compliant Consumer Healthcare Companies in South and Southern Africa. You will also manage all Marketing Vendor Management compliance and fulfill the role of Marketing Digital Compliance Lead.

Essential Job Responsibilities:

• Assist Marketing Business Owners with Vendor Management process contract tracking, ensuring we have valid contracts for all Marketing Vendors – Vendor Management Super User
• Ensure accurate record keeping and all valid contracts are uploaded in Ariba
• Support the completion TPRM (Third Party Risk Management) process for new vendors and ensure valid TPO’s are in place for all Marketing Vendors in consultation with the Business Owner, FMV analysis; conflict of interest, contract finalization and updating – TPRM Super User (Process and System)
• Support Marketing Team and Procurement on all Marketing RFP’s (setting up of presentations with RFP vendors, collecting and support Marketing with all data requests)
• Fulfill the role of Marketing Digital Compliance Lead – ensuring website and social media assets compliance (Working with the Marketing Team and managing all requirements through RMCB)
• Support Marketing Team by working with Compliance to ensure that all MM’s and CAPA’s are addressed timeously and that Marketing work to find sustainable solutions to non-conformance issues; ProMotion and Digital Quarterly MM; Expert (Sampling – Quarterly; Engaging External Experts – Annually)
• Support Brand Teams with overflow PO’s, and department Ariba Super User
• Support Brand Teams with CaST creative adaptations and approval of Marketing materials
• Support Brand Teams with data pulls for BHC and ISB submissions and ABP’s e.g. For forecasting purposes be proficient in pulling IQVIA and IRI data by category/sku level/volume/value
• Marketing coordination of team sites and key events

Why you?

Basic Qualifications:

• Minimum Bachelors/IMM degree (Marketing/Procurement)
• 1- 5 years working experience in a FMCG/CH environment

Preferred Qualifications:

• Good understanding of the complex economic and socio-political environment in S.A.
• Insight into and understanding of consumer, expert attitudes, behavior, and motivations.
• Sound technical knowledge of brand building, advertising, media, and marketing research disciplines
• Understanding of data analysis and interpretation
• Decision making and problem-solving skills 
• Ability to work interpedently and with teams