Marketing, Sales & Customer Liaison Officer at Rheinmetall Denel Munition

What We Are Looking For

• The Marketing, Sales & Customer Liaison Officer is responsible for the day-to-day coordination of all assigned initiatives / projects within the Business Development Cluster and Business Operational cluster as well as supportive function to Stakeholder activities.

Key Responsibilities

Monitoring, controlling and reporting

• Execute projects to complete on time, within budget, to the desired expectation, and to specification.
• Continuous monitoring of project progress and reporting thereof.
• Keep project stakeholders informed on project progress by timeous communication.
• Ensure effective project communication between all departments.

Stakeholder Relations

• Create Stakeholder Relations budget in conjunction with Management
• Manage Budget according to expenditure for sponsorship activities.
• Foster Relationships with lower rank stakeholders to enable privileges, access, invitations etc. for the benefit of Management.
• Support the Management with strategic engagement activities to add value to the department.
• Communication with high ranking officials regarding upcoming events and participation.
• Plan and execute workshops, events and functions to promote RDM’s visibility and image.
• Attend and Travel to respective events to represent the company and coordinate all activities and logistics.
• Define delegation visit procedure and ensure procedure is adhered to cross-functionally.
• Coordinate internal company communication to all respective departments regarding expected delegation visits across all four sites.
• Inform all internal stakeholders of delegation visits, obtain CEO approvals and oversee all planning activities of programme.
• Coordinate monthly CEO calendar overview and reporting on delegation visits.

Shows And Exhibitions

• Lead medium to large size shows/exhibitions from concept to design to delivery.
• Travel to and support onsite execution and management of shows and exhibitions, including show set-up and take-down.
• Administer necessary communication to external Stakeholders.
• Prepare detailed and professional briefs for requirements for every aspect of the event.
• Lead internal and external meetings with appointed suppliers and contractors.
• Facilitate problem resolution by identifying risk and cost implications and create solutions to prevent issues.
• Work closely with the New Business Development & Sales team to compile and maintain an exhibition show calendar
• Collaborate with marketers to ensure that objectives are met.
• Support Sales at exhibitions whereby company models and assets require export procedures from start to end
• Demonstrate creative outputs towards planning, concept and execution of business development and related events.

What Qualifications You Should Have

• NQF 7 (Bachelor’s Degree) qualification in Business Management/Administration/Project Management or equivalent.
• At least 3 years’ experience in project management.
• Experience working with procurement procedures, suppliers and contractors.
• Experience in creative outputs such as graphic design and branding would be advantageous.
• Good interpersonal, facilitation and conflict management skills.
• Excellent communication, planning and organizing skills.
• Experience in line management functions required.
• Highly organized, self-motivated and attention to detail.
• Innovative with a strong drive to continuously improve processes.
• Highly adaptive a flexible in a fast changing environment.