Mascor Fuelco: Assistant Supervisor (Steers) (Salt Rock) at Plennegy Group

RESPONSIBILITES

Supervisory

• Operational standards are implemented in the restaurant.
• Opening and closing as well as mid-morning inspections.
• Develop team members.
• Manager workplace procedures – Industrial relations.
• Provide job coaching and mentoring of crew to ensure desired skill levels.
• Financial procedures of the restaurant (Cash ups, handling floats, banking).
• Weekly evaluations and action plans.
• Reports re sales turnover, and sales mix.
• Restaurant stock level according to laid down procedure (ordering, receiving, stock.
• Control and stock take

Customer Service

• Interface with customers and resolve queries.
• Ensure a friendly and hospitable restaurant atmosphere.
• Inspect customer seating and front of house for cleanliness, tidiness and quality service readiness.

General

• Conduct overall inspections.
• Check maintenance of equipment.
• Ensure no abuse or loss of hardware.
• Conduct month end stock take.
• Ensure team members Development.

REQUIREMENTS

Qualifications:

• Min: Grade 12
• Ideal: Diploma in business management

Experience:

• Previous quick service restaurant experience at supervisory level.