Mascor (John Deere): Senior Technician - Midlands at Plennegy Group

Description
Quality of work 

• Knowledge of work & systems including diagnostics. 
• Ordering correct parts first time round to complete job 
• Loading and closing of quality DTAC's 100% 
• Comebacks less than 3% of own total labour sales Productivity at 100% and efficiency 85% 
• Charge to total percentage = 85% 
• Carry out all DLM's and courses assigned timeously. 
• Adhere to company SOP’s. 
• Comply with Company minimum tool requirements. 
• Efficient time management re travelling etc. 

Administrative duties 

Completion of job cards within 24 hours 

Accurate completion of daily reports and technician diary. 

Customer service 

• Ensure customer satisfaction is at 100% and all queries are attended to timeously. 
• Ensure proper communication regarding jobs in progress

Requirements
Qualifications: 

• N2 Certificate N2 Certificate NQF L3 
• School/College/Training Certificates Matric
• -National Senior Certificate
• Grade 12 NQF L4 
• School/College/Training Certificates Grade 10 (Essential) NQF L2 
• School/College/Training Certificates (Essential) 

Training: 

• Occupational Health and Safety (Essential) UNDEF 
• Undefined (Essential) Labour Law Compliance (Essential) UNDEF 
• Undefined (Essential) Skills: Labour Law Experience: Complex Machinary and Equipment 
• 0 year (Essential) Including large tractors, combines, sprayers, harvesters and Precision AG.