Measurement Specialist - Fourways at Leroy Merlin

Responsibilities:

• Efficiently manage appointments and schedules to ensure timely site visits and meetings with customers, contractors, and internal teams
• Conduct precise on-site measurements of spaces intended for kitchen designs, ensuring accuracy and attention to detail (eg height/water & electricity connection/doorways etc.) Also include customer specifications and comments (This is in accordance with the company documents and process)
• Validate and evaluate stock delivered to ensure it matches the specifications and quality standards outlined in the design plan.
• Assess the workmanship of contractors involved in the kitchen installation process, ensuring it meets our quality standards and adheres to best practices.
• Advise customers on our product offerings, explaining features, benefits, and the standard sized options available to them.
• Collaborate with customers to optimize the layout and design of their kitchen, considering their specific needs, preferences, and budget.
• Generate comprehensive reports based on site visits, highlighting any discrepancies, issues, or improvements required in stock, workmanship, and layout.
• Collaborate with the design team to incorporate any necessary adjustments or modifications based on site visit findings and customer requirements.
• Maintain effective communication with internal teams, contractors, and customers to ensure seamless execution of the kitchen design process.
• Stay up-to-date with industry trends, product innovations, and best practices related to kitchen design and measurements.
• Continuously seek opportunities for process improvement, suggesting enhancements to optimize efficiency and customer satisfaction.
• Provide training to staff and new joiners as required by the Project Manager.
• Based in Gauteng for Gauteng catchment area
• The measurement specialist will work a 40-hour week with flexible schedule (caveat might not be Monday-Saturday)
• Achieve KPIs as set out by the platform manager

Requirements

Qualifications:

• Grade 12 or NQF 4 equivalent
• Proven experience in conducting accurate measurements in a professional setting.
• Strong attention to detail and ability to ensure precision in measurements.
• Knowledge of stock evaluation processes and ability to identify and report any quality issues.
• Familiarity with construction and contractor workmanship standards.
• Excellent interpersonal and communication skills, with the ability to effectively advise and guide customers.
• Ability to work independently and prioritize tasks to meet deadlines.
• Strong problem-solving skills and the ability to think creatively.
• Flexibility to travel to different sites for on-site visits as required.
• Must possess a valid driver's license.