Medical Detailing Rep - Mpumalanga at Reckitt

About the role

• The Medical Detailing Representative is responsible for managing an assigned territory, planning and executing regular engagements with healthcare professionals to achieve call rate and coverage targets. The role focuses on delivering effective detailing of Reckitt brands to drive recommendations, script share, and market growth, while supporting CPD engagement and pharmacy training initiatives. Accurate CRM reporting and alignment to cycle plans are essential to ensure data-driven execution and performance.

Your responsibilities
Healthcare Professional Engagement & Education:

• Conduct face-to-face detailing calls with HCP’s (Specialists, GP’s, Clinic Sister, Physiotherapists, and Pharmacists/Pharmacist assistants).
• Deliver clinical education and product training sessions to ensure HCPs understand the benefits, appropriate use, and safety profiles of Reckitt’s products.
• Facilitate CPD-accredited educational sessions for doctors and pharmacists.
• Support activations for doctors and pharmacists, ensuring engagement with key therapeutic areas.

Pharmacy Engagement:

• Provide in-depth product training and clinical detailing and updates to pharmacy staff.
• Educate pharmacists on best practices for patient counselling related to Reckitt’s portfolio.

Regulatory & Pharmacovigilance Support:

• Report adverse events and product complaints in line with Reckitt’s pharmacovigilance policies.
• Communicate updates on PI label changes and ensure HCPs are informed of any regulatory changes.

Operational & Administrative Responsibilities:

• Log all detailing calls and interactions in the company’s CRM system honestly and accurately.
• Manage monthly budgets related to travel, activations, and educational initiatives.
• Prepare and submit reports infield activities, HCP engagement, and market insights.

Industry Events & Continuous Learning:

• Attend and represent Reckitt at relevant medical conferences, trade shows, CPD events, CME event, Round Table etc.
• Stay up to date with medical and scientific developments relevant to Reckitt’s product portfolio.
• Collaborate with internal stakeholders to align educational efforts with broader medical marketing strategies.

The experience we're looking for

• Minimum BSc Degree or Similar Qualifications in the line with HCP’s (e.g. Physiotherapist, Biokinetics, Pharmacy Related Qualification)
• Prior experience as a Medical Detailing Representantive preferable
• Intermediate knowledge of MS Office (Outlook, Word, Excel, Powerpoint) 

The skills for success

• Healthcare, Communication, Analytical, Clinical, Financial