Medical Insurance Sales Consultant at Telesure Investment Holdings (TIH)

About You

The successful candidates will sell, cross sell, up sell and retain Medical Insurance products, whilst following the company’s sales processes, compliance, quality assurance and guiding principles.

• As part of your application you are required to complete the following Video interview / recording of a professional 3-minute video answering the following:
• An introduction to ‘You’ and why you want to join TIH as an Insurance Sales Consultant?
• What two accomplishments are you most proud of in your personal and professional life; and what do you attribute your success to?

Send this via WhatsApp to +27 66 342 7722, please also send us your CV by clicking on the easy apply button and also attach a copy of your CV and ID your whatsapp message.

Specification

Responsibilities

• Assist clients with their financial portfolio
• Compliance and Quality Assurance
• Cross selling of all add on products
• Receive inbound calls and pro-actively make outbound calls to customers (relating Hippo.co.za medical insurance offerings) to enable achievement of Key Performance Indicators
• Reviewing existing clients’ policy with the aim of improving their benefits.
• Retaining clients by providing them with feedback on their products.
• Delivering efficient customer service levels through effective call management
• Consultants are responsible for performance in the following Key Responsibility Areas of:
• Roster Adherence
• Daily Sales Targets
• manage dials and Talk-Time – practically demonstrate effort in work ethic through active dialling engaging with clients.

Required Experience & Skills

Requirements

• Proven sales track record
• Excellent verbal command of the English Language
• Strong understand of the sales process and sales techniques
• A strong attention to detail
• Matric / SAQA accredited qualification*
• RE-5 and 120 FAIS Credits (advantageous)
• At least 12 months Sales experience in a Call Centre environment financial/Medical aid Retentions and Upselling services industry.