Medical Relations and Communications Manager - JHB at L'Oréal

KEY JOB ACCOUNTABILITIES: 

• Implement the medical strategy to increase prescription and recommendation of brands by health professionals and establish its scientific legitimacy and reputation  
• Develop relationships and programs with KOLs, scientific societies and patient associations to establish the scientific and medical reputation of the brands / Division 
• Collaborate with KOLs and HCPs to drive scientific studies and outputs 
• Develop and deploy communication strategy, tools and content for internal and external stakeholders (dotted reporting line to marketing manager)  
• Develop an omnichannel communication strategy and deploy digital tools that will serve the strategy 
• Resource localization and development to assist field teams in communicating with relevant stakeholders (eg detail aids) 
• Test the ROI of Medical communication assets with relevant stakeholders 
• Enhance the image and increase prescription and recommendation of the brands.  
• Promote the brands’ added value by emphasizing the technical and scientific characteristics of the products and services.  
• Get to know the environment, the pathologies, the products and the useful communication techniques for promoting the products and services.  
• Represent the brand/the Division at every contact opportunity with health professionals and ensure they are followed up (congresses, ongoing medical training)  
• Use all available communication channels to increase message frequency and enhance customization  
• Implement communication techniques to adapt to external and internal stakeholder needs  
• Ensure synergy with commercial and marketing teams to drive divisional strategy  

SKILL, KNOWLEDGE REQUIREMENTS AND EXPERIENCE  

• Relevant qualification or degree  
• Experience in KOL mapping and stakeholder management  
• 2 years of experience in a medical function within Pharmaceutical or FMCG dermatology   
• Knowledge of the dermo cosmetic/Pharmaceutical regulatory environment   
• A driver’s license  
• Track record of success in building medical relationships  
• Willingness to travel