Money Market Account Roaming Agent at Shoprite Group of Companies

Job Objectives

• Actively promote and sell our Money Market Account by effectively communicating its benefits and features to potential customers.
• Consistently meet and exceed sales targets by proactively seeking new opportunities and converting leads into Money Market Account holders.
• Utilise remote work to connect with clients and prospects through various communication channels, with the objective of maximising sales opportunities.
• Attend client meetings, conferences, or other events in support of sales initiatives.
• Demonstrate the ability to excel under pressure, maintaining composure and focus to achieve sales targets even in challenging situations.
• Possess strong technological skills to effectively utilize tools and platforms for sales activities and CRM management.
• Follow all sales processes and ensure best in class sales experience for our customers.
• Ensure accuracy of product and service-related information. 
• Monitor sales targets and promote sales according to customer needs to meet and exceed targets without any comebacks (due to misinformation or incorrect product details).
• Deliver a superior customer experience as measured through customer feedback. 
• Take ownership of each customer served and ensure all questions are addressed in a professional manner.
• Provide ongoing feedback and new ideas to the MMA team to continuously adapt and improve our customer experience.
• Ensure product knowledge is relevant and continuously updated. 

Qualifications

• Grade 12 / Matric

Experience

• +2 years of sales experience in the retail banking sector.