Multimedia Assistant - JHB at IIE MSA and IIE Varsity College

Duties and Responsibilities:

Facilities & Booking Management 

• Manage bookings and scheduling system for all Makerspace facilities. 
• Ensure all spaces are prepared for scheduled use with charged and functional equipment. 
• Monitor usage and ensure proper care, cleanliness, and security of all Makerspace areas.

Equipment and Consumable Stock Maintenance & Administration 

• Check equipment before and after each use; store and secure appropriately. 
• Conduct regular stock takes of equipment and consumables. 
• Ensuring the timeous procurement of consumables and tracking actual spend on them
• Report damaged or lost equipment to IT or campus management
• Manage general repairs and maintenance of all multimedia equipment and tools

Technical Support & User Assistance 

• Provide hands-on support to students and staff using photographic, video, sound, VR and 3D printing equipment. 
• Troubleshoot technical issues and escalate where necessary. 
• Provide setup support during class sessions, workshops, and special events. 

Training & Skills Development 

• Collaborate with the Head Academic on campus and relevant Heads of Disciplines (HOD’s) to plan and deliver training workshops to expose and develop staff. 
• Promote the use of the Makerspace as a learning environment to academic teams and students

Printing Services

• Manage the end-to-end 3D printing process
• Manage the routine maintenance of 3D printers. 
• Procure and manage stock (e.g., resin, toner) needed for printing.  

Minimum Education Requirements:

•  A Higher Certificate (with specialised multimedia skills), Diploma or Degree in Multimedia, Photography, Digital Media, Visual Communication or a related field.

Minimum Work Experience Requirements:

• Minimum of 2 years proven experience in photography, videography and multimedia production.
• A portfolio demonstrating work in both photography and video. 
• Minimum of 2 years experience instructing and supporting students or groups in creative technology use. 
• Minimum of 2 years experience managing equipment, stock and booking schedules.
• Knowledge and willingness to learn about sound production, VR and 3D printing tools and other new media technology.