Nailbar Beauty Specialist at Shoprite Group of Companies

Purpose of the Job    

• Ready to take the lead in a fast-paced Nailbar environment? We’re looking for a confident, skilled professional who is passionate about nails, beauty, and delivering exceptional customer experiences.
• Bring the Nailbar experience to life at Medirite Plus Bothasig by delivering high-quality, on-trend nail and beauty treatments in a vibrant retail environment. You’ll create a professional, hygienic, and personalised service that delights customers, builds lasting relationships, and keeps them coming back — all while contributing to the growth and success of the in-store offering.

Why join us?

• Be part of a dynamic, customer-focused retail environment
• Showcase your skills and creativity in a professional Nailbar setting
• Play a key role in building and shaping a growing Nailbar offering
• Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Objectives    

Service Delivery

• Provide professional nail and beauty treatments in line with defined service standards, including manicures, pedicures, eyebrow threading and shaping, and basic facial waxing.
• Ensure all treatments are performed consistently, safely, and professionally to meet customer expectations.
• Adhere to hygiene, sanitation, and health & safety standards applicable to a retail pharmacy environment.

Customer Experience & Relationship Management

• Provide a warm, professional, and engaging customer experience at every interaction.
• Conduct basic client consultations to understand needs and recommend appropriate services or products.
• Build and maintain strong client relationships to encourage repeat visits and service loyalty.

Sales & Product Promotion

• Promote and recommend nail and beauty care products aligned to client needs and store ranges.
• Support retail sales objectives through responsible upselling and cross-selling during service delivery.
• Accurately handle basic transactions and support point-of-sale processes where required.

Operational Excellence

• Maintain a clean, organised, and client-ready Nailbar area at all times.
• Ensure tools, equipment, and workstations are properly sanitised before and after each service.
• Support store standards by complying with operational procedures, policies, and trading requirements.

Qualifications    

Essential

• Grade 12 / Matric
• Recognised Certificate or Diploma in Beauty Therapy, Somatology, or Nail Technology (local or international).

Experience    

Essential

• +1 year practical experience within a salon, nail bar, or similar professional beauty environment.
• Strong practical skills in manicures, pedicures, and basic nail care techniques.
• Competency in eyebrow threading, shaping, and/or basic facial waxing.
• Solid understanding of hygiene, sanitation, and health & safety standards within a retail environment.
• Good knowledge of nail and beauty products, with the ability to recommend suitable options to clients.

Desirable

• Exposure to working in a customer-facing, high-footfall retail environment.

Knowledge and Skills    

Key Competencies and Work Ethic

• Motivated self-starter with personal energy and drive.
• Quick learner - Rapidly learns new tasks relevant to own job and quickly commits information to memory. Rapid understanding of newly presented information and applies it to own role. Ability to understand and integrate data from various sources to come to sound conclusions.
• Detailed and rule-oriented - Follows procedures, vigilantly watches over work processes, tasks and outputs to ensure accuracy and initiates action to correct any quality or data integrity concerns.
• Organised and detailed with good time management skills - Ability to prioritise a high volume of demand simultaneously in a fast-paced, unpredictable environment. Identifies the urgent and important tasks and priorities to ensure delivery to customers.
• Able to work under pressure while prioritising under tight time constraints.
• Communication skills – Good spoken and written fluency in English along with the ability to convey information and data clearly, accurately and succinctly.
• Team player and collaborative partner – Contributes to a positive team morale while working collaboratively with colleagues to resolve issues. Builds sound relationships both internally and externally and manages client / customer expectations well.
• Flexible and resilient – Able to work in a fast-paced environment, balancing multiple and competing priorities while adapting as the business evolves.
• Customer orientated - Committed to providing high-quality customer service. Empathises with customers and ensures their customer needs are understood, problems timeously resolved, and expectations met and resolving queries as well as leaving a good impression. Always thinking of the customer first attitude.
• Well-developed interpersonal skills – able to interact, engage and maintain professional relationships with people at all levels, and enjoys. Authentic and builds positive rapport with customers.
• Comfortable with change and adapting to different requests.
• Self-motivated and driven with strong integrity - Takes accountability for actions and mistakes.

Closing Date    

• 2026/04/28