National Business Manager at Adcorp Holdings Limited

Qualification and Experience

• Degree or Diploma (highly advantages) Business & Management studies
• A minimum of 5 to 6 years relevant sales and networking experience
• Open doors for the company Business Development Manager to assist in concluding deals
• Solid exposure to the BPO Sector directly or indirectly
• Proven ability to deliver on set targets and deliverables.
• Solid successful experience in Business-to-Business sales
• Marketing experience advantageous

Roles and Responsibilities

Sales and client activity:

• Strong decision-making ability
• Independent worker who thinks on their feet
• Proactively identify and engage with potential clients through various channels
• Strong ability to rapidly open potential client doors and secure meetings
• Develop, cost and conduct customized and effective presentations
• Initiate Pricing negotiations and design new costing models with the Finance Team and Managing Executive
• Proven closing techniques and end to end experience of the contracting process
• Have and increase a deep understanding of the BPO services offered by the company, including call centre solutions, customer support, technical support, non-voice/chat support, back-office operations, and other relevant services
• Articulate the value proposition of these services to the right clients
• Business Agility, if one sector isn’t succeeding consider additional sectors through research and internal support.

Sales Reporting:

• Track sales activities, prepare accurate reports, and provide regular updates on sales performance, pipeline, and forecast to the Managing Executive of.
• Use the Salesforce CRM system to manage customer interactions and sales data.

Market Research:

• Stay up to date with industry trends, competitors, and market conditions in the BPO and other agreed sectors.
• Analyse market data to identify potential leads and opportunities for business growth.

Collaborative Approach:

• Work closely with internal teams such as marketing, finance, legal operations, and senior management to align sales strategies and ensure successful client on boarding.
• Work closely with Operations to ensure delivery excellence.

Targets and Metrics:

• Meet or exceed assigned sales targets and KPIs, such as revenue quotas, client acquisition numbers, and client retention rates consistently.

Continuous Learning:

• Stay updated with Global Staffing industry knowledge, Global Business Services sector and innovative sales techniques.
• Attend/host workshops, seminars, and sector-specific opportunities.