National Health and Safety Manager at G4S

Main Responsibilities

Design, develop and manage H&S, ENV and Q Strategy and Policy for the organisation

• Determine and develop H&S, ENV and Q strategy for the company ensuring that the strategy is aligned to the Organisation’s strategic intent.
• Lead the HSEQ program to ensure G4S is a business that puts people and safety first
• Define H&S, ENV and Q Policy and ensure that policy is aligned to the International approach
• Analyze and identify key business challenges and identify where H&S, ENV and Q aspects are material

Implement and manage SHE for G4S nationally

• Design, develop and review national QHSE policies, standards and procedures to ensure legal compliance
• Design, develop and review QHSE Management system for G4S nationally
• Ensure action plans are developed and tracked to completion for all company wide or material aspects
• Ensure all SHE registrations, permits and licenses applied for and up-to-date
• Ensure appropriate QHSE Training is in place
• Design, develop and maintain appropriate emergency plans and Business Continuity Plans (BCP)
• Ensure that the organisation has capability to interpret & implement management systems
• Ensure training is in place for Health and Safety and Quality Systems to the business (if required)

Manage and review the Quality Management System (QMS)

• Implement and review the Quality Management System on an annual basis to ensure it meets national accreditation requirements
• Ensure that the Quality systems is benchmarked against the relevant recognized management Standards
• Design and implement operational policy with standards and procedures for regions
• Identify and manage any quality systems risks that impact on G4S
• Collate feedback from compliance report on a national level and manage risks/compliance
• Manage document control system within G4S
• Generate and present reports on QMS system
• Liaise with external accreditation body and internal stakeholders

Drive, embed and improve on Health and Safety culture within G4S

• Provide executive team with direction, coaching and support on QHSE topics
• Ensure H&S is correctly reflected in all training programs for example ICare leadership, Next Level Leaders
• Build external relationships with enforcing authorities, national bodies and customer groups to enhance G4S standing and reputation in QHSE
• Ensure each business undertake an annual planning process, reviewing outputs from management system performance, incidents, audits and risk assessment
• Ensure the output of all serious incidents are clearly communicated across the business
• Develop and maintain promotional and communicated material to suppose H&S implementation
• Ensure that the QHSE risks associated with the business are adequately represented in corporate level risk plans

Serious incident management

• Ensure that all serious incidents are investigated in line with the international procedure, supported by a competent person
• Facilitate and where necessary lead root cause analysis and ensure appropriate actions plans are developed
• Ensure that appropriate technical resources are available to support investigations where the expertise lies outside of G4S core business activities
• Liaise with enforcing authorities to ensure compliance is met

Plan and manage internal quality audit process

• Ensure a yearly audit schedule is compiled
• Manage the communication of audit dates, audit scope and procedures to required departments
• Manage the audits on regional and national level
• Ensure agreement on audit findings
• Ensure the publication of audit results with proposed corrective action plan
• Conduct meeting reviews/closing meetings with all levels of management after audit completion
• Ensure the monitor and implementation of corrective action plans nationally

Manage the ISO 9001 certification process

• Ensure certification processes and external audits are facilitated within G4S locations nationally
• All Directors are kept informed of pending audits
• Implement national tracking process to review results both during and after each audit
• Ensure national corrective action plan drafted based on regional input with recommendations with regard to corrective action follow-up strategies made
• Ensure timeous and accurate communication to customers
• Manage the process to ensure the meeting of certification deadlines

Manage the budget/expenses

• Check, analyse and explain major variances to budget on a monthly basis
• Ensure that expense mandates follow audit procedures
• Prepare annual input on estimated management development for business units

Staff Management and development

• All team members have clearly defined job profiles aligned to the profile of the manager
• Ensure performance contracts are in place and regular goal reviews completed to assess achievement of results
• Apply poor performance management or employee relations management principles and processes should this be required
• Provide support, coaching (train) and mentoring continuously to ensure that objectives are met
• Ensure completed development plans for each employee
• Measure employment equity plan targets
• Allocation resources appropriately to ensure operational demands are met
• Ensure that events/activities taking place in team are effectively communicated within the team and to other teams requiring the information
• Ensure adequate succession planning to meet ongoing and anticipated business requirements

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required all the time
• Wear protective clothing

Qualification and Experience

• Relevant Quality assurance qualification or equivalent
• SAMTRAC or equivalent qualification.
• Procurement Qualification
• ISO9001 Certification
• A minimum of 5 years’ experience in SHE and Quality Assurance
• Senior level / executive influencing
• Customer relationship management
• Experience of operations in the security industry would be an advantage
• Project Management Hazard Identification and Risk assessments
• Conducting Quality, Health, Safety and Environment audits
• Developing policy and operational standards
• Leading teams and people
• Leading serious incident investigations and root cause analysis