National Key Accounts Manager at Boardroom Appointments

• An exciting opportunity exists for an experienced, commercially focused National Key Accounts Manager to join a dynamic Commercial team. The successful candidate will be responsible for developing, implementing, and executing strategic account plans across national retail, wholesale, pharmacy, FMCG, or healthcare customers.
• The role focuses on driving sustainable sales growth, increasing profitability, strengthening customer relationships, negotiating commercial agreements, and ensuring exceptional service delivery across key accounts.
• Working closely with Sales, Marketing, Finance, Supply Chain, and Operations, the National Key Accounts Manager will develop customer-centric strategies that align with business objectives while identifying opportunities to grow market share and maximise commercial performance.

Key Responsibilities:

• Develop Key Strategic Account Plans in line with the Division's Accounts National plan
• Driving business growth & improving commercial execution (Growing Sales, Revenue, Gross margins, within Wholesalers)
• Responsible for the day-to-day commercial aspects of customer relationship management, including compliance to contracts and or agreements, contact with Key Customers, delivering sales calls, participation and preparation of meetings and negotiations. (Negotiating prices, terms of trade, discounts, rebates, returns, etc.)
• Manage expenditure within allocated trade spend budgets and trading terms with the Key Customers
• Ensures that the Company's products and services are available to customer(s)
• Systematically analyses reports on sales results, bilateral business expectations and market and competitor trends
• Overall coordination of negotiations around all business dealings connected to defined customer
• Monitor stock levels held at key accounts/ wholesalers/distributors and advise on customer inventory holding
• Develop and nurture customer relationships with Buyers and/or Wholesalers, ordering departments and internal stakeholders including Supply Chain, Finance & Marketing
• Ensure reporting of weekly numbers, tracking performance and managing the month-end close process effectively

Required Learning

• Bachelor's degree in business or sales and/or equivalent
• 5 years' experience in sales / key account management with 2 years in a management role
• Strategic customer management expertise within a FMCG/Pharmacy/Healthcare Wholesale environment.