Negotiator: Elite Motor Claims at Old Mutual

Job Description

Provide quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalisation of claims.

• Answer telephone and email queries from the brokers, based on updated logs
• Analyse claim and confirm cover
• Draft rejection letter if claim rejected
• Request and analyse policy file and related documentation
• Appoint assessor, if required
• Capture/register claim
• Settle claims within mandate
• Recover 3rd party claims
• Prepare payments file on successful recovery
• Finalize claim as per Old Mutual Insure standard Keep broker informed at all times in terms of progress of claim

Job Requirements

• Matric or Equivalent
• Must be able to register claims (End to End Process)
• 2 - 3 years relevant Short Term Insurance Claims experience
• Appropriate Insurance Qualifications
• Working knowledge, understanding, comprehension and communication  skills
• Underwriting knowledge
• EXCEL knowledge