Network Engineer at Hire Resolve

Job Description

• A technology company based in Johannesburg that provides solutions for telecom regulation, public safety, and government technology, is seeking an experienced Network Engineer to design, support, and maintain diverse client network infrastructures under strict SLAs. You'll work across LAN/WAN, Data Centers, firewalls, VPNs, and wireless systems, collaborating closely with their NOC to ensure optimal performance and uptime across all managed services.

Responsibilities:

• Design & Maintenance: Design, configure, and maintain multi-client network infrastructure (routers, switches, firewalls) from vendors like Cisco, Fortinet, Mikrotik, and Sophos.
• Advanced Troubleshooting: Resolve complex connectivity issues across MPLS, SD-WAN, and VPN environments.
• Operations: Perform proactive monitoring using NMS tools (e.g., PRTG, SolarWinds). Coordinate with ISPs and vendors to manage escalations and ensure SLA compliance.
• Compliance: Implement network changes following ITIL-aligned change management processes and maintain accurate network documentation (topology, IP schemes).
• Projects: Support project rollouts, migrations, and new client onboarding.

Minimum Requirements:

• Education: BS/Degree in Networking, Computer Engineering, or equivalent.
• Experience: 3–5 years in a multi-client or MSP environment with a proven track record of maintaining high uptime across distributed infrastructures.
• Technical Expertise: Strong knowledge of routing protocols (OSPF, BGP), VLANs, QoS, and VPN technologies. Experience with wireless controllers, load balancers, and network segmentation.
• Certifications (Preferred): Cisco CCNA/CCNP or Fortinet NSE.