Network Manager at Mediclinic

MAIN PURPOSE OF JOB

To plan, implement and support ICT Network Infrastructure (WAN, LAN, SDWAN, Voice, Network Security, Internet Connectivity and Wireless Systems). To ensure high availability and Disaster Recovery, including, cloud service.

KEY RESPONSIBILITY AREAS

• Plan, implement and report on ICT Network strategy
• Perform day-to-day management of ICT Network infrastructure  for Mediclinic and subsidiaries
• Manage and mitigate ICT Network a risk for Mediclinic and Subsidiaries
• Design and implement projects to introduce new and replacement ICT network assets for Mediclinic and Subsidiaries
• Manage service improvement initiatives within the portfolio
• Perform Service Contract Management within the portfolio
• Manage stakeholder and client service relations within the portfolio
• Manage and control budgets / finances within the portfolio
• Lead and manage the people in the team

REQUIRED EDUCATION

ESSENTIAL EDUCATION

• 3 Year IT  qualifications and or similar IT related qualification
• Cisco training and / or certification, e.g., CCNA, CCVP, CCNP, CCIE, SDWAN etc.

DESIRED EDUCATION

• Certifications in CISCO switching, routing and IP Telephony  and SDWAN

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

• At least 8 years’ experience  within ICT Network management and operations, including all the infrastructure disciplines; networking, technical support all platforms including Hosting which includes on premise and cloud, and cyber security
• At least 5 years in a managerial role

DESIRED EXPERIENCE

• 12 years’ experience  in ICT Network management and operations, including all the infrastructure disciplines; networking, SDWAN, technical support of all platforms including Hosting which includes on premise and cloud, and cyber security.
• Cisco background in switching, routing, IP telephony, with experience in design, deployment, and support
• 8 years in a managerial role
• ICT Network management experience within Healthcare Industry

REQUIRED JOB SKILLS AND KNOWLEDGE

• Budgeting and financial Management
• Change management facilitation skills
• Communication and presentation skills
• Contract Management
• General business processes
• Good understanding of IT security concepts and best practices
• Hosting On premise and Cloud network services
• ICT Assets Life Cycle Management/Methodology
• ICT Governance processes (POPIA, Security, regulatory)
• ICT Network infrastructure architecture
• ICT processes and control objectives within the Acquire and Implement and Deliver and support Cobit model.
• ITIL delivery
• People Management
• Project and Portfolio Management (Agile Methodology)
• Spec and design networks
• Stakeholder Management
• Third level support of Network Infrastructure (WAN, LAN, Voice, Network Security, Internet Connectivity and Wireless Systems)