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  • Posted: Jun 10, 2021
    Deadline: Not specified
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  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

     

    Network Operation Centre Manager

    Purpose Statement
    Responsible for the Network Operation Centre function

    • Ensuring the 24x7x365 NOC is fully functional and delivering its SLA’s
    • Escalation point for all staff across the teams
    • Work with 2nd and 3rd line support to ensure speedy resolution of issues

     
    Experience
    Min: 

    • 5 years’ experience within an Capitec IT Operations environment
    • Experience of working in a regulated environment
    • Experience of successfully adhering to strict Service Level Agreements
    • Management of a 24x7x365 operations environment and operations teams
    • Management of NOC environments

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

    • A relevant qualification in Information Technology

    Knowledge
    Must have detailed knowledge of :

    • General IT skills
    • Batch monitoring
    • Control-M processing
    • Unix/Wintel platforms
    • Backup process
    • Application monitoring
    • Incident and Problem Management

    Must have a sound understanding of:

    • IT Operations in a banking environment
    • General concepts around IT systems and infrastructure

    Skills

    • Communications Skills
    • Attention to Detail
    • Competencies
    • Achieving Personal Work Goals and Objectives
    • Delivering Results and Meeting Customer Expectations
    • Working with People

    Additional Information

    • Clear criminal and credit record
    • A valid driver's license and own vehicle is preferred
    • Willingness to travel between Stellenbosch and Bellville Offices
    • Contactable via own mobile phone
    • Willingness to work or be available overtime and / or weekends if required

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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