Set in the vibrant heart of Cape Town, this luxury hotel and spa offers easy access to all that's happening in this dynamic city.
Enjoying a superb location at the foot of Table Mountain, and just a short stroll from downtown, the resort offers the perfect combination of leafy tranquility and contemporary buzz.
Belmond Mount Nelson Hotel has long been regar...
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Providing exceptional customer service and warmly welcoming guests by assisting with check-in and check-out procedures, and handling inquiries in a professional and courteous manner.
Performing administrative duties, including managing guest accounts, processing and reconciling payments, and maintaining guest records and correspondence.
Managing guest reservations, and ensuring accuracy and efficiency by processing bookings, modifications, cancellations, and guest preferences.
Audit all daily revenue reports to ensure all income pertaining to each unit has been accounted for correctly and in accordance with company guidelines.
Requirements
Excellent customer service skills; ability to greet guests, handle inquiries, and provide assistance in a courteous and efficient manner.
Knowledge of front of house, financial and billing procedures.
Ability to communication clearly, listen attentively, and convey information accurately
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