Night Duty Manager - Randburg at BlueMarble

Introduction

The Night Duty Manager at a surgical hospital is responsible for overseeing and coordinating all operations during the night shift. They will be a key member of the hospital management team, ensuring the delivery of high-quality patient care, effective staff management, and seamless operations during the night hours. The Night Duty Manager must possess excellent leadership, communication, and problem-solving skills to handle emergencies, manage resources efficiently, and maintain a safe and productive environment.

Duties & Responsibilities

• Oversee Night Shift Operations: Coordinate and manage all hospital activities during the night shift, ensuring efficient patient flow, effective staffing, and adherence to hospital policies and procedures.
• Manage any near misses/adverse events at night.
• Patient Care Management: Collaborate with medical and nursing staff to provide top-quality patient care and address any issues that arise during the night shift.
• Staff Supervision: Lead and supervise night shift staff, including nurses, technicians, and support personnel, ensuring adequate staffing levels and providing guidance as needed.
• Emergency Response: Act as the point of contact for emergencies during the night, making critical decisions and mobilizing resources to address urgent situations effectively.
• Performance Monitoring: Monitor staff performance during the night shift, providing feedback and implementing corrective action plans when necessary.
• Compliance and Safety: Ensure compliance with healthcare regulations, safety standards, and hospital policies during the night shift.
• Communication: Facilitate clear communication between different departments, staff, and hospital leadership to ensure smooth operations and address any concerns promptly.
• Continuous Improvement: Identify opportunities for process improvement and cost-effective practices to enhance patient care and optimize hospital resources.
• Report Preparation: Generate reports on night shift activities, incidents, and performance metrics for review by hospital management.
• Training: Facilitate training of staff during the night shift.
• Give accurate account to management about all activities during the night.

Desired Experience & Qualification

Qualifications

• Diploma or Bachelor's degree in Nursing
• Post-graduate qualification in Nursing Administration is beneficial
• Clear Criminal Record
• Able to supply/provide copies of qualifications

Experience

• 5+ years of experience in healthcare management or a related role
• Previous experience in a night duty or night shift management position is highly desirable
• Knowledge of surgical hospital procedures and protocols is an asset.

Requirements

• Proven experience in healthcare management
• Demonstrated experience in a supervisory or leadership position
• Strong understanding of hospital operations and healthcare processes, preferably in an acute setting
• Excellent communication and interpersonal skills
• Ability to make critical decisions under pressure
• Knowledge of regulatory standards and compliance requirements in the healthcare industry.
• Flexibility to work night shifts and weekends

Company needs

• Patient-Centric Approach: The Night Duty Manager must prioritize patient safety, comfort, and satisfaction while maintaining high-quality healthcare standards.
• Team Leadership: Effectively lead and motivate night shift staff to create a positive and productive work environment.
• Problem-Solving Skills: Making quick and accurate decisions during emergencies and unforeseen circumstances is crucial for successful night shift management.
• Adaptability: The hospital operates 24/7, and the Night Duty Manager should demonstrate flexibility in working night shifts and adapting to changing situations.
• Quality Assurance: Ensure that all night shift operations align with the hospital's commitment to providing the best possible healthcare services.
• Communication: Strong communication skills are essential for coordinating with various departments, patients, and staff.