At Toll, we’re on a mission to help move the businesses that move the world. And that’s exactly what our people do every day. With over 130 years’ experience, and a network spanning 50 countries, 1,200 locations and 40,000 staff, we have the scale - and smarts - to solve any logistics, transport or supply chain challenge. At Toll, we do mor...
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Placing and receiving orders either from the client or POL from supplier
Forward POL orders to the consignee in SA for confirmation on shipping
Registering of new shipments on internal operational system CargoWise 1 and ensuring all procedures are carried out in closing files.
Lodging of documents with relevant parties and ensuring timeous deliveries to clients
Ensuring files are invoiced and documents are sent out to clients prior to them receiving cargo and containers
Resolving credit operations/ WIPS and Accruals
Attending to internal and external clients’ needs, complaints and problems - mostly by email, occasionally by phone
At least 3-4 years of ocean freight import and couple of months in air freight , ideally also export experience!
Matric – Grade 12 degree
Knowledge of CargoWise1,VOCs, Incoterms, EUR1 certificates and phytosanitary
Relevant degree or diploma in Logistics would be advantageous
Must be able to manage work, performance and processes.
Must be organized, a team player as well as self-disciplined and must have an understanding of t he Accounting process. (debits vs credits)
The Ocean and Air Operations Controller is in charge of organizing, planning, directing, controlling and processing the movement of cargo via Seafreight (LCL, FCL, and Break Bulk) to the respective destinations as required.
They also need to inform their company of new contacts and new marketing opportunities.
The Channel Controller should demonstrate abilities to, provide excellent customer service, build long-term relationships and work in a team-oriented environment.