Ocean Freight Export Controller at DHL

Job Purpose:

• To co-ordinate, control, plan and manage all aspects within the export procedure. The export controller is a vital link within the supply chain process and must have extensive knowledge on both local and destination requirements.
• DHL Global Forwarding has an opening for Ocean Freight Export Controller in Johannesburg, South Africa.  Join us in connecting people and improving lives!

In this Ocean Freight Export Controller position

Key Responsibilities

• To arrange bookings based on customer requirements with various nominated third parties to ensure customer needs are met
• To process customer documentation within a required timeframe in accordance to third party and local requirements i.e. customs, shipping lines 
• To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs
• To manage and monitor all parties within the supply chain
• To develop and maintain relationships with suppliers and customers
• Support Operations Supervisor with the implementation of new/change of systems, directives and distribution of information to staff
• Build and maintain relationships
• Book shipment with shipping line / co-loader based on customer SLI
• Register shipment on internal system
• Arrange customs clearance based on customer documentation
• Arrange collection / packing of customer cargo
• Supply shipping line with bill of lading instructions
• Produce cargo dues through portent
• Send SOB / Pre alerts to customer / destination offices
• Invoice shipment based on estimate or rate agreements
• To produce thorough and accurate documentation ensuring customer satisfaction and compliance to regulations
• Supply estimates on customer request
• To participate within the department with regards to industry or regulation changes
• Customs rules and regulations
• Country rules and regulations local and destination
• Hazardous Process
• Disposal of documents

Now, here is what we need from you!

• Education: Matric, Preferable tertiary education including diploma an advantage
• Experience: Minimum 3-5 years related working experience

Skills:

• Regulation knowledge – SARS, road transport
• Cargowise experience
• Customer focused
• Microsoft Office applications
• Communication skills – written and spoken
• Interpersonal skills
• Influencing skills
• Negotiation skills
• Planning and organizing skills