Office Administrator (Cape Town) at Coloplast

Cape Town Office / Support Centre Management

• Manage office activities, including procurement, event planning, and any ad hoc tasks required by the Cape Town Sales or Nursing Teams.
• Communicate and coordinate annual payments and contracts for fire and safety checks, Wi-Fi, office maintenance, access tags, security/armed response, cleaning, waste removal, and clinical supplies.
• Coordinate, set up, and cater for events at the Cape Town Office.
• Manage boardroom bookings for the Cape Town Office.
• Receive stock/sample stock for the Sales Team and coordinate the delivery of marketing materials in the Western Cape.
• Provide front office support, including basic reception duties and Support Centre diary management on our online system.

Nursing Administrative Support

• Administrative support for nursing care resgisters.
• Conduct stock takes and update stock sheets, flagging any discrepancies that may appear. Compare monthly stock sheets with CommEx.
• Receive sample order requests, compare with current stock on hand, and coordinate approvals from the relevant team leads.
• Order nursing consumables with Head Office (e.g., stitch cutters, linen savers).

Care Support

• Assist with tracking sample stock sent to consumers from the Cape Town and HQ offices.
• Manage online bookings for the Cape Town Support Centres and assist with SMS reminders for Support Centres nationwide.
• Provide ad hoc administrative support such as waybill creation or basic telephonic support.

General

• Portray a positive company image and engage in professional and consumer-centric communication with customers.
• Stay up to date with and comply with all SOPs, providing suggestions for improvement.
• Participate in ad hoc consumer service-related projects as they arise.

Essential Qualifications / Experience

• Tertiary qualification preferred.
• 3 years’ experience in office administration or practice management preferred.

Required Knowledge, Skills, Abilities

• Effective written and verbal communication skills (in-person and telephonic).
• Proven success with organization and time management skills.
• Proficient in Microsoft Office Excel, Word, and PowerPoint.
• High attention to detail.
• Ability to prioritize multiple tasks to support internal and external customers as well as end users.
• Must be self-driven with the ability to work independently.
• Domestic travel required.
• Must permanently reside in or near Cape Town.