Office Assistant (Brackenfell) at Montego Pet Nutrition

Description

What You’ll Be Doing

• Greeting visitors with a warm welcome and directing them to the appropriate person or boardroom.
• Managing incoming and outgoing calls and ensuring enquiries are handled professionally.
• Responding to general queries and providing basic company information.
• Keeping an eye on stock levels and ordering and distributing office stationery and consumables before anyone has to borrow a pen… again.
• Supporting the Sales Team with retailer applications, booking pet shows and stock, uploading price lists, and assisting with general sales queries.
• Managing the onboarding of new Group Retailer listings.
• Coordinating staff pet food orders (a very popular responsibility).
• Providing general administrative support to keep the office running smoothly.
• Ensuring office equipment is maintained and in good working order.
• Assisting various departments with issuing PPE and sales equipment.
• Supporting the HR team with employee administration, arranging interviews, and welcoming new starters to the team.
• Helping the Marketing team with printing, scanning, and other administrative tasks when needed.

Requirements

What We Are Looking For

• National Senior Certificate (NQF 4) or equivalent.
• A Diploma in Office Administration or Office Management would be advantageous.
• A valid driver’s licence.
• At least 2 years’ proven experience in office administration and reception duties.
• Proficiency in Microsoft Office.
• Working knowledge of ERP systems, customer service standards, and professional telephone etiquette.
• Someone organised, approachable, and reliable — the kind of person who enjoys keeping things running smoothly behind the scenes.