Office Manager / Personal Assistant (Medical Practice) at JenRecruitment

Job Description

• A well-established physiotherapy and Pilates practice in Vredehoek is seeking a reliable and experienced Office Manager/PA to take full responsibility for the day-to-day administration of the practice.
• This is a standalone role suited to a highly organized, mature administrator who can manage multiple functions independently while supporting the practice owner.

Key Responsibilities:

Daily Duties:

• General office administration
• Managing appointment bookings for physiotherapy sessions and Pilates classes
• Handling incoming calls, emails, and client queries
• Processing payments and maintaining accurate records
• Liaising with clients and suppliers
• Invoicing and issuing client statements

Monthly Duties:

• Managing supplier payments
• Calculating staff salaries
• Preparing financial information for the bookkeeper
• Compiling and distributing a quarterly newsletter via Mailchimp

Requirements:

Essential:

• Previous experience in an administrative / office management role
• Strong computer literacy (email, invoicing, basic financial admin)
• Ability to work independently and manage a full admin function
• Strong organizational and communication skills
• Professional, client-facing manner

Advantageous:

• Experience in a medical, wellness, or small practice environment
• Experience with Mailchimp or similar platforms

Ideal Candidate Profile:

• Mature, dependable, and detail-oriented
• Comfortable working in a small, client-focused environment
• Able to take ownership and manage responsibilities without supervision
• Lives in or near the City Bowl (Vredehoek, Gardens, Oranjezicht, etc.)