Office & Travel Desk Coordinator at SNG GrantThornton

Job Purpose:

• Provide high-level operational, administrative, and travel management support to the Executive Office at SNG Grant Thornton. The role ensures smooth functioning of the Executive environment, supports Partners and Directors with reliable coordination, and oversees all national travel logistics for staff across service lines (Audit, Advisory, Tax, and Support functions). The coordinator ensures efficiencies, drives professionalism, and strengthens internal service delivery across the firm.

Job Summary:

Executive Office Coordination

• Serve as the primary coordination point for the Executive Office, supporting the People & Culture Leader and CFOs Office, Managing Director, and other executives.
• Manage complex diaries for multiple executives, ensuring prioritisation of critical meetings, leadership forums, client engagements, and firm-wide events.
• Prepare high-quality documents, presentations, reports, and communication pieces aligned with SNG Grant Thornton’s corporate style and branding guidelines.
• Support coordination of internal governance activities.
• Handle sensitive and confidential information related to clients, staff, and firm strategy with absolute discretion.
• Maintain strong relationships with internal teams such as P&C, Finance, Risk, IT, and Marketing to ensure efficient flow of information.
• Assist with the organisation of firm-wide events (e.g., Town Halls, Training Programmes, Quarterly reviews).
• Manage Executive Office administration including record keeping, document control, procurement requests, and invoice processing.
• Act as support for office coordinators and planning of staff on GreatSoft, ProcureWise,
• Create Purchase Orders on Maconomy

 Travel Desk Coordination

• Oversee and manage all travel requirements for the firm, including travel for partners, staff, trainees, interns, and teams across all regions.
• Ensure bookings align with the SNG Grant Thornton Travel Policy, managing compliance and cost control.
• Book flights, accommodation, car hire, shuttles, and related travel services, negotiating preferred rates and ensuring the best value for the firm.
• Work with preferred suppliers, travel agencies, hotels, and transport partners to maintain reliable service and strengthen supplier relationships.
• Produce detailed itineraries, ensuring travellers have all required documentation, confirmations, and support.
• Provide real-time assistance for travel changes, delays, cancellations, and urgent interventions for staff in transit.
• Maintain a national travel database, travel reports, dashboards, and monthly cost summaries for management review.
• Support audit and advisory teams with peak-season travel, ensuring capacity planning and timely bookings for project teams.
• Help ensure safe-travel protocols for employees visiting client sites, especially in high-risk or remote areas.

 Experience:

• 5-7 years’ experience supporting senior executives or managing a corporate travel desk ideally in a consulting/advisory/audit or similar professional services firm.
• Experience working with or supporting C-Suite, Partners, Directors, and leadership teams.

Qualification:

• Diploma or Degree in Office
• Administration
• Business Management