Officer- Customer Liaison (Level 2) - Limpopo, Thabazimbi at Standard Bank Group

Job Description

• To provide a proficient reception function and create a positive introduction for the customer by putting them at ease, identifying their specific requirements and direct customers to the appropriate department.
• To identify customer's digital banking requirements and to efficiently and cost-effectively fulfill these, while managing the risks associated with migrating new and existing customers to alternative self-servicing and/or digital channels.

Qualifications

• Minimum QualificationsType of Qualification: NQF Level 5
• Field of Study: FAIS Accredited 

Experience Required

• Personal and Business Banking
• Sales and Service
• Experience Required: 1-2 years
• Customer Service Experience