Officer, Debt Restructure at Standard Bank Group

JOB DESCRIPTION

• To assess and evaluate short term restructure solutions for distressed clients across segments (whether in the performing, early arrears or non-performing loan category) based on sound restructure, risk assessment and financial principles and policies which minimises the risk and reduction of credit losses to the Bank.
• This includes Restructures on Home Loans, VAF, Unsecured Products (Personal).
• Determine the best possible repayment, restructure solution for the customer and the Bank to prevent customers from being handed over to legal action and subsequent write-off of debts.
• Also includes identifying where the customer would benefit from the Bank’s Easy Sell Offering and Debt Consolidation Offering facilitating same.

QUALIFICATIONS

Minimum Qualification

• Completed secondary school/high school/A levels/Matric
• Tertiary qualification such as a Business/Legal or Credit diploma or similar qualification would be an advantage

Experience Required

• 1-2 Years
• An understanding of rehabilitation and collection policies. Exposure to dealing with credit applications.
• Experience in a customer engagement environment.
• Experience on the SBSA systems, Microsoft and an in-depth knowledge of Restructures on Home Loans, VAF, Unsecured Products (Personal) and their related systems.

ADDITIONAL INFORMATION

Behavioural Competencies

• Making Decisions
• Developing Relationships
• Coping with Pressure
• Taking Action

Technical Competencies

• Computer Literacy
• Risk Principles