Officer (P10):Credit Control at Sol Plaatje University

Minimum Requirements 

• Diploma/ Degree qualification in Finance.
• 4-6 years' experience in credit control, collections, accounts receivable, or finance administration.

Duties and Responsibilities 

Collection Processinq Facilitation

• Taking full responsibility of the credit control function of a portfolio of customer accounts.
• Build and maintain strong customer relationships while managing credit risk and collections.
• Negotiate payment plans and maintain documentation including Acknowledgement of Debt agreements.
• Monitor customer accounts to reduce overdue debt and bad debt by ensuring on-time payments and resolve payment delays or discrepancies.
• Communicate with clients via phone and email to follow up on outstanding payments.
• Perform collections duties including legal handovers, student suspensions, and status changes.
• Process debit orders and handle unpaid debit order follow-ups and reactivations.
• Compile, update, and maintain reports related to suspensions, handovers, credits, and payment feedback. Support month-end reporting and provide updates on aged debt to management.
• Handling general queries and performing administrative duties. 

Filing and Record-Keepinq

• Maintain an accurate and compliant record-keeping system to meet audit and regulatory requirements

Monitorinq. Evaluation. and Reportinq

• Compile and submit relevant operational reports as required.
• Communicate effectively with internal stakeholders to ensure alignment and awareness of payroll-related matters.