Officer People Relations at Eskom Communications

Job description
Key Performance Areas

• Support management in participative structures in the business unit.
• Assist with the management of industrial action in the BU.
• Assist with conciliating, mediating and settlements.
• Assist with arbitration and pre-dismissal arbitration.
• Provide strategic support to management in the BU.
• Monitor, audit and reporting.
• Provide IR training and development services.
• Monitor People Relations key performance indicators and ensure compliance.

Competencies Required

• Behavioural
• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership

• Team Player
• Motivating Teams
• Coaching
• Mentoring
• Developing 

Knowledge

• Basic Conditions of Service
• Collective Agreements
• Terms and Conditions of employment
• Business acumen
• Industrial Action protocols
• Policies and Procedures
• Business Risk Management
• Case law
• Disciplinary procedures
• Industrial Relations
• Consequences management
• Dispute resolution mechanism
• Labour legislation
• Conflict management

Skills

• Communication
• Report writing
• Negotiation and mediation skills
• Presentation
• Analytical ability
• Leadership skills
• Litigation and legal drafting skills
• Collating and interpretation of data
• Investigation skills
• Problem-solving skills
• Computer literacy
• Organisational skills
• Political astuteness

Attributes

• Assertive
• Cognitive
• Networking
• Decisiveness
• Ability to stand alone
• Detail orientated
• Motivational
• Stress / frustration tolerant
• Big picture thinker
• Logical
• Systematic
• Resilient
• Structured
• Observant
• Proactive

Minimum requirements
Qualification(s)

• National Diploma in Labour Relations / Industrial Relations / Human Resources / Labour Law at NQF Level 6 with 240 credits. 

Related Minimum Experience

• 3 years’ experience in Employee Relations environment.

Apply by: 25 February 2026