Officer Revenue and Credit Management X 2 Polokwane at Eskom Communications

Closing Date : 12/21/2022

Minimum Requirements

• National Diploma in Finance/Commerce/Accounting at NQF6 with 240 credits
• Experience in finance / customer service: 3 years

Skills and Competencies

Behavioural

•  Integrity
• Honesty
•  Trustworthiness
• Professionalism

Leadership

•  Team player
•  Motivating teams
• Coaching
• Mentoring
• Developing

. Knowledge:

• Value chain processes
• Customer relationship management
• Budgeting and planning
• Low voltage maintenance and fault repair
• Applicable safety training for supervisors
• Operating regulations for high and low voltage systems
• Business processes
• Contract management
• Metering and billing
• Credit management directive/policy

Skill

• Valid driver’s licence
• Communication
• Planning and control
• Computer literacy

Key Responsibilities

• Manage credit revenue and management processes.
• Supervise general activities.
• Be accountable for customer data.
• Handle generic service activities.
• Build relationship between customers and Eskom via proactive interventions.
• Manage measurement and meter related tasks.
• Monitor vending and prepaid activities.
• Manage quotations and connection services.