Officer Revenue & Credit (Distribution) x1 (Kimberley) at Eskom Communications

Minimum Requirements

Qualification(s):

• National diploma in Finance / Commerce / Accounting at NQF 6 with 240 credits

Related Minimum Experience:

• 3 years experience in Finance / customer service

Skills and Competencies

Behavioural

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership

• Team Player
• Motivating Teams
• Coaching
• Mentoring
• Developing

Knowledge

• Value chain processes
• Customer relationship management
• Budgeting and planning
• Low voltage maintenance and fault repair
• Applicable safety training for supervisors
• Operating regulations for high and low voltage systems
• Business processes
• Contract management
• Metering and billing
• Credit management directive /policy

Skill

• Valid driver’s licence
• Communication
• Planning and control
• Computer literacy

Key Responsibilities

• Manage credit revenue and management processes
• Supervise general activities
• Be accountable for customer data
• Handle generic service activities
• Build relationship between customer and Eskom via proactive interventions
• Manage measurement and meter related tasks
• Monitor vending and prepaid activities
• Manage quotations and connection services