Ombuds Officer at eThekwini Municipality

Job Purpose

• Responsible for the investigation of complaints regarding maladministration, unethical behaviour and violations of human rights within the Municipality.

Key Responsibility Areas

• Investigates complaints regarding alleged maladministration, abuse of power, breaches of the constitutional provisions relating to human rights.
• Identifies instances of unethical conduct, human rights violations prevalent in the workplace.
• Implements an awareness programme dealing with workplace ethics and human rights.
• Conducts research on the developments in the field of workplace ethics.

Competencies

• Ethics and professionalism.
• Organisational awareness.
• Problem solving.
• Planning and organising.
• Data processing analysis.
• Attention to detail.
• Investigation of complaints.
• Monitoring and evaluation.
• Technical report writing.
• Communication.
• Resilience.
• Cognitive ability.

Essential Requirements

• Diploma (NQF Level 6) in Forensic Investigations or Law or Auditing or Policing or equivalent.
• Valid motor vehicle driving license
• 3 Years relevant experience.
• Computer Literacy.

Preferred Requirements

• Degree (NQF Level 7) in Forensic Investigation or any other related and equivalent qualification.
• 4 Years relevant experience.

Closing Date

• 2025/09/19