Old Mutual was established in Cape Town in 1845 as South Africa's first mutual life assurance society. Our purpose is to help our customers thrive by enabling them to achieve their lifetime financial goals, while investing their funds in ways that will create a positive future for them, their families, their communities and broader society.
This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.
Follows standardised processes and provides administrative support in line with normal business functioning.
Delivers on daily production standards and adheres to service and quality standards.
Provides an indirect service to customers and intermediates.
Provide project administration and coordination for Guidecom/executive members.
Main point of contact for coordination and administrative support.
Provide administrative services to ensure the effective functioning of forums/committees in the business.
Arrange logistics and process payments/invoices for service providers.
Act as liaison with service providers and events coordinators.
Provide reports and progress updates to Guidecom/executive members.
Acts as a support person and / or point of escalation for complex and difficult cases / clients.
Minimum Requirements
National Senior Certificate or (Equivalent NQF level 4)
National Diploma/B Degree in Project Management or related field (Advantages)
Minimum of 2 years relevant experience
Experience in HC will be advantageous.
Proficient in MS Office, Design tools e.g.: Canva, Venngage (Advantages)
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